Business Analyst

Operations Business Analyst

We are looking for a detail-oriented and analytical Operations Business Analyst to join our team. The ideal candidate will play a key role in analyzing business processes, interpreting operational data, and driving efficiency across our e-commerce operations.

Key Responsibilities

• Analyze operational data to identify trends, gaps, and opportunities for improvement
• Support and optimize day-to-day e-commerce operations through data-driven insights
• Build and maintain reports and dashboards to track key performance indicators
• Work closely with cross-functional teams to gather requirements and deliver solutions
• Document business processes and recommend improvements

Required Skills & Experience

• Proficient in Microsoft Excel (Pivot Tables, VLOOKUP, data manipulation)
• Strong SQL skills for querying and analyzing large datasets
• Solid understanding of e-commerce operations and platforms
• Ability to interpret and present data clearly to both technical and non-technical stakeholders
• Strong analytical and problem-solving skills

What We Are Looking For

• A self-starter with a keen eye for detail
• Someone who is comfortable working with data and turning it into actionable insights
• Good communication skills and ability to collaborate across teams