Business Analyst

GI Alliance is seeking an experienced Business Analyst.

Duties of this position include, but are not limited to, the following:

Position Purpose

We’re seeking a proactive Business Analyst to support reporting and analytics across the organization. The ideal candidate is comfortable working across Excel, SQL, and Microsoft Power BI, and can translate business needs into clear, reliable reporting solutions.

This role will partner with stakeholders to gather and document requirements, develop and validate reports and dashboards, and deliver insights that support day-to-day and strategic decision-making. The analyst will also support end users, lead training sessions, and coordinate testing to ensure accuracy, consistency, and usability of reporting outputs.

Responsibilities/Duties/Functions/Tasks:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Data Analytics: Perform detailed data analysis using Excel to support business decision-making. Extract, manipulate, and analyze data from various sources to identify trends and patterns. Conduct ad hoc data analysis as requested by management or other departments. Create graphs and visuals in Excel for executive presentations. Develop, maintain, and troubleshoot Excel-based reports and dashboards.
  
• Requirements Gathering and Documentation: Work with stakeholders to understand their needs and requirements. Conduct interviews, workshops, and surveys to gather detailed information. Analyze and document business processes, workflows, and systems. Create mock-ups, wireframes, and prototypes to illustrate potential solutions. Create detailed requirement specifications, functional specifications, and business requirement documents. Facilitate meetings and presentations to communicate findings, recommendations, and project updates.
  
• Training & Customer Support: Conduct training sessions for end users on how to generate, interpret, and use Power BI reports effectively. Create user-friendly documentation, training materials, and instructional training videos. Assist in answering analytics inbox emails and tickets in a timely and professional manner. Triage tickets and emails to the appropriate team member. Resolve or escalate issues as needed, ensuring customer satisfaction.
  
• Testing and Quality Assurance: Develop test plans and test cases to ensure solutions meet business requirements. Conduct or coordinate user acceptance testing (UAT). Identify and document defects and work with development teams to resolve them.

Education: Bachelor’s degree in Business, Finance, Mathematics, Computer Science, Economics, or Statistics

Experience:

• At least 5 years of experience in data analysis, evaluation, and visualization in the healthcare industry, finance experience also considered
• Advanced proficiency in Microsoft Excel, including functions and formulas, data analysis techniques, and data visualization including graphs and charts.
• Business conducting meetings, and specifically, requirements gathering sessions
• Experience documenting requirements and report mock-up

Performance Requirements:

• Excellent communication, presentation and customer service skills
• Proficient with Microsoft suite of tools. Advanced Excel knowledge
• Basic SQL skills. Snowflake experience is a plus.
• Experience with Power BI. DAX Knowledge is preferred
• Knowledge of data governance concepts and frameworks
• Ability to effectively prioritize and handle multiple tasks
• Strong attention to detail
• Ability to work with a high degree of autonomy as well as part of team
• Self-motivated with initiative and a focus on solutions
• Strong problem-solving abilities

Equipment Operated: This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Work Environment: This job operates in professional office environments.

Physical Requirements: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 30 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.

Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.

NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.

No phone calls or agencies, please.

EEO/AA-M/F/disabled/protected veteran