Business Analyst

Benefits:

Competitive salary

Location Onsite

Experience Level Senior Level (10 or more years of relevant experience)

Role Overview

The Senior IT Business Analyst supports the analysis, design, and enhancement of data‑driven software applications and enterprise systems. This role works closely with technical teams and business stakeholders to define requirements, translate business needs into technical specifications, and ensure solutions align with organizational objectives. The position is involved across the full software development lifecycle and may provide technical leadership on assigned initiatives.

Key Responsibilities

Business Analysis & Requirements Management

Define, analyze, and document business and stakeholder needs
Elicit, validate, and manage functional and non‑functional system requirements
Prepare software design specifications based on business and system analysis
Support enhancement and maintenance activities for existing business applications

Application Design, Testing & Quality Assurance

Assist in defining project objectives, deliverables, and technical specifications
Design, execute, and monitor software performance and acceptance testing
Develop acceptance test plans to validate functional and technical requirements
Identify defects, performance gaps, and opportunities for system improvement

Data, Systems & Technical Solutions

Analyze and design systems involving relational databases and data‑driven applications
Research and recommend appropriate technical solutions to meet business requirements
Support the design and development of RESTful APIs using .NET Core
Apply knowledge of information security best practices for web applications and databases

Collaboration & Delivery Support

Liaise with developers, database administrators, system analysts, network teams, and business owners
Support issue resolution and troubleshooting for application and system defects
Coordinate work activities across project teams as a technical lead when required
Contribute to project planning, status updates, and delivery timelines

Documentation & Continuous Improvement

Develop and maintain technical documentation, specifications, and reports
Communicate technical information clearly to technical and non‑technical audiences
Maintain current knowledge of tools, platforms, and development methodologies

Required Qualifications

Bachelor’s degree from an accredited college or university in Computer Science, Management Information Systems, or a related field
10 or more years of experience as an IT Business Analyst supporting the full software development lifecycle
Strong knowledge of business process engineering and system design principles
Experience with relational database design and development using SQL Server, Oracle, or similar platforms
Proficiency with database developer tools such as SQL Management Studio, TOAD, or Microsoft Access
Experience developing or supporting reports using SSRS, Crystal Reports, Access, or Microsoft Excel
Experience designing and developing RESTful APIs using .NET Core
Proficiency with Microsoft Office and collaboration tools including Excel, Word, PowerPoint, Project, SharePoint, Visio, and Teams
Strong analytical, problem‑solving, and documentation skills
Excellent written and verbal communication skills

Preferred Qualifications

Experience supporting public sector or state government organizations
Experience in project management or supporting formal project delivery frameworks
Experience acting as a technical or functional team lead on complex initiatives

Core Skills & Attributes

Strong analytical thinking and attention to detail
Ability to translate business needs into technical solutions
Effective collaboration with cross‑functional technical and business teams
Ability to plan, organize, and manage multiple work assignments
Strong problem‑solving and decision‑making capabilities
Professional communication skills with both technical and non‑technical stakeholders
Ability to adapt to evolving systems, tools, and technical environments

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