Business Analyst (Aviation)

About the Job

Company Description

OBSS is Turkey’s largest technology consultancy, pioneering product development and technology consulting for an AI-native future. With more than 20 years of experience and offices in Istanbul, Ankara, London, Amsterdam, and Baku, we empower leading companies in banking and finance, insurance, e-commerce, retail, and the start-up ecosystem. Our team of over 1000 talented professionals thrives on collaboration, innovation, and continuous learning. We are now looking for a Business Analyst to join us and contribute to building high-quality, end-to-end solutions that create real business impact.

OBSS is looking for a Business Analyst to join our dynamic team and contribute to delivering end-to-end software solutions across diverse industries. You will work on cutting-edge projects, collaborating with cross-functional teams to design, develop, and maintain high-quality applications that solve real business problems.

Main Responsibilities

• Liaises with appropriate departments to create in-depth, complex, user acceptance test plans for each project.
• Follows test plans to test, document and approve software results once testing is accurate and complete.
• Identifies detailed business requirements and process models to ensure the viability of technical designs and fulfillment of business and technical needs and constraints.
• Analyzes technical and functional impacts of various candidate solutions and approaches to respond to needs and provide recommendations to business units.
• Creates documentation for changes and develops user manuals to communicate changes effectively.
• Monitors and supports new releases, including e-mail communication, to respond to feedback, resolve issues and approve software rollout.
• Prepares and updates user manuals to ensure current and accurate information is available upon request.
• Provides support and information as required to assist in the timely resolution of issues or problems.

Qualifications / Technical Skills

• Minimum 2 years experience required, business analysis experience in software development or enterprise software product
• Engineering degree
• Object oriented development knowledge, SQL knowledge preferred,
• Experience required in working with development teams in a SDLC process, including project planning, requirements analysis, communicating / documentation, and QA testing.
• Experience writing detailed specifications, including detailed mockups. Irise, Gliffy experience (or similar).
• Excellent skills with MS Office tools, including Word, Excel, and Visio. SQL skills
• Nice to have the ability to work in a fast-paced IT environment on medium to large-scale projects.
• Nice to have a knowledge of agile methodology
• Experience in modeling and analysis of business processes (e.g. UML, BPMN)
• Proficiency in BA techniques, tools or business areas
• Good understanding of one business domain area and business processes.
• Requires an understanding of inter-related work processes to be able to adapt to differing assignments.
• Professional manner, tact, diplomacy and discretion in dealing with colleagues including senior management.
• Draws on a number of known options to solve problems and to develop improvements.
• Computer skills to produce effective, spreadsheets, reports, documents and presentations, as required
• Adaptable to set and prioritize work with varying exceptions. Able to work with diverse personalities and styles.
• Communicates with clarity, verbally and in one on one or group situations
• Communicates well in writing by composing clear documents; facility with editing and/or proof-reading is required
• Demonstrated understanding of quality standards relative to software development, relational database principals, computer assisted analysis and business case modelling.

Additional Informations :

Professional Growth & Learning

As a tech company, we focus on reskilling and upskilling to support career growth. We offer a personalized Individual Growth Program (IGP), where employees set clear goals for each half of the year. These goals may include trainings, certifications, and personal development milestones, creating a structured roadmap for continuous improvement. The IGP helps employees strengthen both technical and soft skills, ensuring steady professional advancement.

Company Culture and Values

We celebrate diversity, inclusion, and equal opportunity, fostering a collaborative environment where innovation can flourish. Our culture emphasizes mentorship, knowledge sharing, and active participation in tech communities, workshops, and team events. This vibrant atmosphere empowers employees to contribute their best while feeling supported and valued.

Benefits and Perks

We provide competitive salaries, flexible and hybrid working arrangements, and a wide range of opportunities for growth through training programs, certifications, and workshops. In addition, we offer initiatives designed to build a supportive and engaging workplace where curiosity and collaboration are encouraged. These benefits ensure that employees feel motivated, empowered, and equipped to reach their full potential.