Business Analyst – LMS & Laboratory Systems

Work Schedule

First Shift (Days)

Environmental Conditions

Office

Job Description

We are seeking a detail-oriented Business Analyst with strong experience in stakeholder engagement, user requirements gathering, and Agile delivery to support Laboratory Information Management System (LMS) initiatives. The ideal candidate will have hands-on experience working with laboratory environments (preferably HLA labs) and be proficient in translating business needs into clear, actionable user stories within Azure DevOps. This role will also require a platform-level perspective, supporting cloud-hosted environments, system integrations, and end-to-end data workflows across laboratory systems, instruments, and third-party applications.

DESCRIPTION

Core BA Responsibilities:

Lead requirements gathering sessions with cross-functional stakeholders
Elicit, analyze, and document business and functional requirements with a strong focus on LMS workflows
Translate requirements into well-defined user stories, acceptance criteria, and backlog items in Azure DevOps
Act as a liaison between business stakeholders and technical teams to ensure alignment and clarity
Support Agile ceremonies (sprint planning, backlog grooming, stand-ups, retrospectives)
Ensure requirements reflect laboratory workflows, compliance needs, and data integrity standards
Collaborate with QA to support test case development and UAT validation
Identify gaps, risks, and process improvement opportunities within LMS implementations
Maintain documentation including process flows, use cases, and system diagrams

Platform-Level Responsibilities:

Gather and document end-to-end platform requirements, including LMS systems, third-party integrations, and instrumentation interfaces
Support requirements for cloud-hosted environments, including user access models (SSO, roles, permissions), environment strategy (Dev / Test / Prod), and release and upgrade workflows
Define and document integration requirements: APIs (REST, HL7, FHIR where applicable) and data exchange formats and workflows
Map end-to-end data flows across systems, ensuring traceability from instrument to system to external interfaces
Identify and document system dependencies and constraints across platforms
Partner with architecture and engineering teams to align on system design, scalability, and performance considerations
Support validation and compliance requirements in cloud and integrated environments (e.g., audit trails, data integrity, Part 11 considerations)
Contribute to release planning and readiness assessments, ensuring dependencies are captured and managed

Key Skills:

Stakeholder communication and facilitation
Requirements documentation and analysis
Agile / Scrum methodologies
Azure DevOps proficiency
Process mapping
Systems thinking across multi-platform environments
Understanding of integration patterns and data flows
Critical thinking and problem-solving
Attention to detail in regulated environments

REQUIREMENTS

Required Qualifications:

Bachelor's degree in Business, Life Sciences, Information Systems, or related field
7+ years of Business Analyst experience
Strong experience in requirements elicitation and stakeholder management
Proven ability to write clear, concise user stories and acceptance criteria
Hands-on experience with Azure DevOps (Boards, backlog management, user stories)
Experience working with Laboratory Information Management Systems (LIMS/LMS)
Direct experience in a laboratory setting (clinical, diagnostic, or research)

Preferred Qualifications: