About Azentio
Azentio Software incorporated in 2020 at Singapore, has been carved out of 3i Infotech, Candela Labs, Beyontec Technologies and Path Solutions. Azentio Software provides mission critical, vertical-specific software products for customers in banking, financial services and insurance verticals and includes key products such as KASTLE™ (Universal Lending), AMLOCK™ (Anti-Money Laundering & Compliance software suite), iMal, PREMIA™ Astra (Core Insurance software), ORION™ (Enterprise Resource Planning software) and MFUND Plus™ (Asset Management platform). Azentio has over 800 customers in more than 60 countries, with a team of over 2,300 employees across offices in 12 countries (and growing) globally and is wholly owned by Funds advised by Apax Partners.
Azentio offers a comprehensive range of products – serving core operations to modern digital needs – for the financial services industry. Our deep domain knowledge and solutions in financial services extend across insurance, retail and corporate lending, Islamic Banking, anti-money laundering and asset management. In addition, Azentio proudly serves mid-market enterprises across the Middle East, Africa, Asia Pacific, and India with a comprehensive ERP solution.
At Azentio, we believe that growth is a continuous journey. We believe that each step of this journey must be taken by committing to excellence - excellence in our products, our services, our ideas, and our people.
Job Title: Business Consultant
Years of Experience: 3 to 5 years
Location: Egypt
Summary
The Retail Business consultant is responsible for a variety of roles, as a consultant and system implementor specialist either as a sole contributor or as part of a larger team of the proposed solution. He/she will manage requests, requirements of our customers through a proven, structured methodology ensuring needful solution are provided meeting the need, having knowledge transferred, while best practices are adhered to. Projects assigned to may be either on-site or remote and required to be in a dynamic work environment with willingness/ flexibility to travel.
What will you do?
The consultant will be responsible mainly but not limited to the below:
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Gather and analyze client requirements via workshops, questionnaires, surveys, workflow storyboards, use cases, scenarios, and other methods.
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Perform workflow and gap analysis, documentation, and optimization based on a bottom-up analysis of client business rules and transactions.
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Prepares well-structured quality official documentation (e.g. Analysis and build documents, training presentations, BRD, UAT test cases, etc.) to be submitted to the client or for internal use.
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Liaise with business representatives, stakeholders, and users to ensure the validity of inputs to business analysis tasks and to validate the results of any proposed changes.
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Responsible for the implementation of Islamic Banking application, performing Gap Analysis, SIT, UAT, and support of our solutions either remote or at customer’s sites.
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Provide training to our customers on the solution functionalities where applicable as well as to internal teams as requested.
- Provide mentorship for junior members sharing expert knowledge and guiding on improving respective domain knowledge.
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Raising and coordinating with the internal teams for solving the system issues in day-to-day operations.
- Taking support of and working together with the technical team wherever needed to facilitate troubleshooting of issues and finding solutions.
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Work in close collaboration with business stakeholders and other IT system delivery teams to ensure business specifications are properly understood by all stakeholders and translated into effective solution designs.
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Conduct necessary validation tests before solution delivery to customers as well as participate in user acceptance testing during iterative implementation cycles to ensure that products meet functional specifications and customer quality expectations.
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Respects and obeys company rules, policies, and procedures.
What skills required?
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Proven experience (3-5+ years) in retail banking or consulting within the banking industry.
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Knowledge of retail banking products, processes, and operations (e.g., teller operations, branch management, deposit and loan processing).
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Experience with banking software implementation projects.
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Strong analytical and problem-solving skills to understand client needs and deliver effective solutions.
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Excellent communication and interpersonal skills to interact with both business and technical stakeholders.
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Proficiency in MS Office and familiarity with banking technology solutions (e.g., core banking systems, CRM, ERP).
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Strong client-focused approach with a commitment to delivering results.
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Ability to work in a fast-paced, dynamic environment with tight deadlines.
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Excellent organizational and multitasking abilities.
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Proactive, detail-oriented, and a team player.
What we Aim for?
Azentio aims to be the leading provider of Banking, Financial Services & Insurance (BFSI) & Enterprise Resource Planning (ERP) software products in Asia Pacific, Middle East & Africa & United States. We will achieve this by:
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Providing world class software products, built on the latest technologies.
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Providing best in class customer service, built on a deep understanding of our domains and local nuances.
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Being an employer of choice, attracting high quality talent.
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Achieving top quartile growth and margins.
Azentio Core Values:
We work as one, Collaborate without boundaries, and win together.
We work with Uncompromising Integrity and Accountability.
Customer is at the core of all that we do.
We are Diverse and Inclusive. We treat our people, our customers and our wider community with Respect and Care.
We Innovate, we Excel and we Grow Together.
We Give Back to our communities through our business and our people.
We take Pride in all that we do and together we Enjoy the journey