Business Development- Account Manager

The Role
The Business Development Account Manager (BDAM) will work with a retention and growth target across both core and emerging sectors in Middle East including Healthcare, Education, human services and other sectors. - Accountable for 2025 personal retention and growth target within a designated set of accounts - Meets assigned targets for profitable sales volume, market share - Comfortable on the phone and able to develop and nurture existing customer relationships - Identify growth opportunities via phone / social media activity - Provides periodic sales team support and processes with larger key clients - Hybrid role, 3 days Dubai office, 2 days remote. The role will also involve occasional travel within Middle and Far East.

Requirements

• A Levels of regional equivalent - 2 years in business development role, ideally within CPI core markets - PC Literate, familiar with sales processes & self -starter - Team player with the ability to collaborate with others - Able to demonstrate ability to communicate with different contacts within account base - Belief that all business opportunities start with knowledge of how to create value for a customer - Excellent verbal and written communication & analytical skills including presentation to groups

About the company
Crisis Prevention Institute (CPI) is the worlds leading provider of evidence-based de-escalation training. CPI programs equip staff with crisis intervention and de-escalation skills that reduce challenging behavior and help prevent future incidents. Over 17 million individuals are trained in CPI's de-escalation techniques and are making measurable impacts on the safety of their workplaces.