The Role
The Business Development Executive is responsible for driving sales growth by identifying new business opportunities, developing client relationships, and ensuring profitability within the assigned market segment. The role requires market research, lead generation, client acquisition, proposal management, and relationship building to achieve sales targets in alignment with Dhofar Global’s vision, mission, and values. Sales & Business Development • Generate new business leads through market research, networking, and client outreach. • Establish and maintain contact with prospective clients and markets to expand sales coverage. • Prepare annual contracts and proposals in line with company standards and procedures. • Attend trade exhibitions, events, and client meetings to represent the company and expand market presence. Client Relationship Management • Develop and maintain long-term trusted relationships with clients to understand their requirements. • Provide technical support, product knowledge, and relevant guidance to clients. • Introduce clients to new products, promotions, and the full product range. • Deliver professional customer service follow-up to ensure satisfaction and repeat business. Pricing & Negotiation • Monitor competitor pricing strategies and customer expectations. • Provide accurate, competitive pricing while adhering to company guidelines to maximize profit margins. • Conduct credit checks and ensure proper documentation before recommending clients for credit agreements. Reporting & Coordination • Submit regular reports to the Sales Manager on sales activities, proposals, client visits, and progress updates. • Work closely with internal departments (Finance, Operations, Marketing) to ensure smooth client onboarding and service delivery. • Maintain proper documentation including contracts, registration forms, and credit application processes.
Requirements
- Bachelor’s degree in Business, Commerce, or related field. • Minimum of 2 years’ experience in sales or business development. • B2B sales and business development within trading or FMCG, preferably in hygiene or chemicals. • Exposure to contract negotiations, proposal management, and client relationship management. • Strong communication, presentation, and negotiation skills. • Effective time management and organizational abilities. • Ability to work independently and as part of a team. • Proficiency in Microsoft Office and CRM systems. • Fluency in English & Arabic • Saudi National
About the company
Dhofar Global is a regional key player in hygiene and public health solutions. The company is on a transformation journey to expand its product portfolio and geographic reach to serve customers across borders and industries while maintaining its positioning as a trusted partner in delivering sustainable solutions that enhance lives and lifestyles. Dhofar Global serves organizations in the United Arab Emirates, Oman, and Qatar, ranging from hotels to restaurants, catering suppliers, corporate businesses, cleaning and facility management, to companies in petroleum, aviation, telecom, automotive, healthcare, wellbeing and wellness, and much more. The company is a pioneer in e-commerce and provides comprehensive e-services, designed to empower organizations by simplifying their sourcing lifecycles while fostering meaningful relationships and enabling informed decisions. Its state-of-art e-services allow customers to: - Streamline their operations. - Save time, energy, and money by accessing all necessary information through a single, user-friendly platform and dashboard. - Seamlessly manage orders with personalized product suggestions, exclusive online discounts and promotions, tailored product searches, and customized pricing through quotation requests. - Effortlessly oversee every aspect of their orders, from data collection and placement to automation, shipment tracking, and payment monitoring along with real-time inventory management for efficient stock tracking, preventing overstocking or shortages. Dhofar Global believes that its human resources are its most valuable asset and is proud of the unwavering loyalty of its teams providing the best customer service in the industry.