About Our Client:
HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent.
What We're Looking For:
We are looking for a proactive and detail-oriented Key Accounts Executive to support and grow relationships with our existing clients. The ideal candidate will have strong communication skills, a client-first mindset, and the ability to coordinate across departments to ensure smooth delivery and client satisfaction.
Key Responsibilities:
- Act as the main point of contact for assigned clients, ensuring timely communication and support.
- Build and maintain strong, long-term client relationships through regular follow-ups and check-ins.
- Collaborate with internal departments (recruitment, marketing, operations, etc.) to ensure client needs are met effectively.
- Identify opportunities for upselling and cross-selling by understanding client requirements and new openings.
- Follow up with recurring clients to secure new position requirements and maintain consistent business.
- Track account performance and share feedback or insights to improve service quality.
- Assist in resolving client concerns promptly and professionally.
- Maintain accurate client records, reports, and documentation.
Requirements:
- 1-2 years of experience in client servicing, account management, or business coordination.
- Excellent communication and interpersonal skills.
- Strong ability to multi-task and coordinate with multiple teams.
- High attention to detail and commitment to client satisfaction.
- Proactive attitude with problem-solving skills.
- Bachelors degree in Business Administration, Marketing, HR, or related field (preferred).
Preferred Skills:
- Experience working in a recruitment or HR services environment (a plus).
- Basic understanding of sales pipelines, CRM tools, or account management workflows.
- Comfortable working in a fast-paced, client-focused environment.
Other Details:
Work Mode: Hybrid, Karachi
Experience: 1-2 years
Days: Monday to Friday
Timing: 9AM-5PM
Benefits:
- Provident Fund
- OPD
- Bonuses
- Bi-Annual increment
Work Location: In person