Business Development Executive - Diagnostics

Role Purpose

To support the growth of the Diagnostics division by engaging with insurance companies, hospitals, clinics, and corporates to generate leads, onboard clients, and secure contracts for lab-testing services. The role will focus on frontline business development activities, relationship building, and execution of initiatives that expand the lab’s client base and revenue streams.

Key Responsibilities

Business Development

• Identify and approach new potential clients including clinics, hospitals, insurance providers, and corporates.
• Generate leads through networking, referrals, and direct outreach.
• Support negotiations for service agreements and pricing under guidance of BD Manager.
• Follow up on proposals, tenders, and client queries to ensure timely closures.

Client Relationship Management

• Maintain regular contact with existing clients to ensure satisfaction and identify upsell opportunities.
• Act as a point of contact for day-to-day client communications and escalations.
• Support in contract renewals and documentation.

Market Research & Reporting

• Track market trends, competitor activities, and customer feedback to identify business opportunities.
• Maintain updated pipeline reports, sales trackers, and performance dashboards.
• Provide weekly/monthly updates to the BD Manager on activities and outcomes.

Cross-functional Collaboration

• Work closely with Operations and RCM teams to ensure smooth onboarding of new clients.
• Coordinate with marketing teams on campaigns, materials, and events to support BD activities.

Qualifications & Experience

• Bachelor’s degree in Business, Healthcare Management, or related field.
• 2–4 years of experience in sales/business development, preferably in healthcare, diagnostics, insurance, or medical services.
• Familiarity with the UAE healthcare ecosystem (insurance companies, clinics, hospitals) is an advantage.
• Proven experience in client-facing roles with target achievement track record.

Skills & Attributes

• Strong interpersonal and communication skills.
• Results-driven, with ability to work towards monthly/quarterly targets.
• Good negotiation and presentation abilities.
• Self-motivated with ability to work under supervision as well as independently.
• Organized, with good follow-up and reporting discipline.

Job Type: Full-time

Pay: Up to AED8,500.00 per month