- Understanding of call center, business solutions outsourcing in Qatar
- RFQ/RFP process and preparing submissions
- costings for outsourcing opportunities
- Current market trends and emerging opportunities
- Undertake business development initiatives to penetrate the market with the BPO service offerings and promote the service offerings to existing and prospective clients a in Government, Semi-Government, and Private Sectors
- Lead and deliver complex client engagements with operations team that would help identify, design, and implement creative business solutions for the clients
- Provide an excellent customer service and determine the needs of the client to achieve continuous improvement and service excellence.
- Conduct research to identify new markets and customer needs.
- Build knowledge, on the industry and the business to identify opportunities
- Examines risks and potentials for the business opportunities.
- Own the business development activities and participate in the development and presentation of proposals for business development for the BPO service offerings.
- Undertake to improve productivity, product knowledge, and customer satisfaction through various initiatives and interventions being practiced by the BPO industry
- Understanding of P&L in outsourcing industry
- Networking with prospects/existing clients, market intelligence, and people management skills
- The core responsibilities are not limited to the above.
Job Type: Full-time
Pay: QAR6,500.00 - QAR8,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- Manpower Outsourcing: 2 years (Required)