Business Development Manager

Overview

The Role

Job Title: Business Development Manager (BDM)

Department: Commercial

Reports to: Country Manager (Business Development)

Issue - Review Date: 1 / 1 / 2025 - 1 / 6 / 2025

PURPOSE STATEMENT: Lead business development team, drive sales, expand market presence. Manage and mentor team, ensure sales targets are met for Construction- Tech / B2B Marketplace. Focus on customer acquisition, revenue generation, partnerships, market expansion, team performance, sales processes, and development.

ABOUT BUILDMATE: At BuildMate, our journey began with a simple idea : to make life easier for contractors and suppliers in Saudi Arabia's construction industry. We saw the challenges, endless calls, scattered suppliers, and a lack of transparency, and knew there had to be a better way.

So, we set out to create a platform that brings everyone together in one place, making procurement smooth, efficient, and stress-free. From the very start, we've been inspired by the dedication of contractors and suppliers who drive the Kingdom's construction projects forward.

BuildMate was designed with them in mind, offering tools to connect, collaborate, and get things done faster and smarter. Whether it's sourcing materials, comparing prices, or managing orders, we built a platform to truly make a difference.

Today, BuildMate isn't just a platform; it's transforming how projects come to life in Saudi Arabia. This is our story, and we're just getting started. Together, we're shaping the future of construction.

Responsibilities

• Team Leadership & Performance: Build, lead, mentor team. Set targets, KPIs. Conduct training, coaching, reviews. Develop sales strategies, playbooks. Foster results-driven culture.
• Business Development & Sales: Execute sales strategies for lead generation, conversion, revenue. Engage contractors, suppliers, rental companies for platform onboarding. Negotiate and close enterprise deals. Oversee sales pipeline. Drive early monetization with Country Manager.
• Customer Acquisition & Market Expansion: Develop targeted sales campaigns. Identify new opportunities, trends. Assist Country Manager in KSA / GCC expansion. Align sales with marketing campaigns.
• Relationship Management & Customer Success: Build relationships with clients / partners. Oversee customer onboarding. Monitor feedback, collaborate with product teams. Implement retention strategies.
• Strategic Partnerships & Market Intelligence: Establish partnerships. Conduct competitor analysis. Provide insights on pricing, pain points, market conditions. Represent BM at events.
• Reporting & Data-Driven Decision Making: Track / report sales performance, team productivity, metrics. Analyze CRM data. Provide reports to Country Manager. Refine strategies based on trends / feedback.
• Governance: Develop strategic roadmap for growth. Ensure adherence to policies / ethics. Refine department policies / SOPs.

Performance Metrics

• Revenue Growth
• Customer Acquisition
• Market Penetration
• Sales Team Performance
• Customer Retention
• Partnership Growth
• Conversion Rates

Key Functional Relationships

• Internal: Sr. Business Developer, Country Manager, Engineering Support Sales Coordinator, CEO.
• External: Contractors, Building Materials Suppliers, Heavy Equipment Materials Suppliers.

Person Specification

• Education: Bachelor's in Business, Marketing, Commerce or related.
• Experience: Min 7+ years B2B sales / BD / commercial leadership (preferably construction, SaaS, marketplace). Proven track record. Strong knowledge of KSA / GCC construction / materials / rental markets.