Business Development Manager

Job Title: Sales & Business Development Manager

Contract Type: Full-Time (Monday to Friday)

Work Mode: On-site

Location: Dubai, UAE

Language: Arabic Speaking

About upGrad

upGrad is Asia’s largest integrated platform for learning, skilling, and career development, serving over 10 million learners across more than 100 countries . Our expansive network includes 2,500+ alumni from the GCC region, with 1,000 based in Dubai . Partnering with 300+ global universities , we maintain relationships with 20,000+ recruitment partners , serve over 3,000 corporate clients , and collaborate with top regional Subject Matter Experts . Our programs, designed for working professionals, boast an impressive completion rate of nearly 90% . Headquartered in India, upGrad operates through offices in Singapore, Vietnam, the USA, UK, and Australia.

Role Overview

We are seeking a dynamic and results-oriented Sales & Business Development Manager to drive upGrad’s growth and market presence in the UAE. This individual will play a pivotal role in identifying and engaging new business opportunities, forging strategic partnerships, and cultivating long-term client relationships. The ideal candidate will bring a proactive mindset, a strong understanding of the regional education and EdTech landscape, and a passion for delivering impactful solutions.

Key Responsibilities

• Conduct strategic outreach (cold & warm) via email, phone, and LinkedIn to engage inbound leads and prospective clients.
• Track and report weekly revenue performance and enrolment data.
• Travel extensively within Dubai and across other emirates to conduct in-person meetings with potential clients and partners.
• Research and identify prospective clients and partners aligned with target market segments.
• Analyze market trends and competitor activity to identify new business opportunities.
• Develop and implement regional strategies to grow the client base and establish new partnerships.
• Build and maintain strong, long-term relationships with key stakeholders and strategic partners.
• Lead negotiations and develop tailored proposals and presentations to secure business deals.
• Oversee onboarding and handover processes, ensuring seamless collaboration across internal teams.
• Provide actionable market intelligence and insights to the senior leadership team.

Qualifications & Experience

• Minimum of 5 years of experience in business development or sales, ideally within the EdTech or education sector in the UAE.
• Proven track record in meeting/exceeding sales targets and managing complex client relationships.
• Experience as a partnership manager is highly desirable.
• Excellent communication, negotiation, and presentation skills.
• Strategic thinker with strong analytical and market research capabilities.
• Proficiency in CRM systems, especially HubSpot .
• Self-motivated, results-driven, and detail-oriented with a strong sense of ownership.
• Ability to work both independently and collaboratively in a fast-paced, dynamic environment.
• Fluency in English is required; proficiency in Arabic (spoken and written) is preferred.
• Outstanding organizational and time-management skills.
• Must be legally authorized to work in the United Arab Emirates .

Why Join Us?

At upGrad, you'll be part of a passionate team committed to transforming lives through education. Join us in shaping the future of learning and career development across the region.