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Abu Dhabi, United Arab Emirates
Business Development Manager (SATA End‑User Business)
Location: UAE (field‑first across Abu Dhabi, Dubai & Northern Emirates)
Reports to: End‑User Sales Lead / Business Head – Distribution
Compensation: AED 8,000–10,000 monthly (fixed) + performance incentives
Target Segments: Automotive garages – OEM workshops, B+, B‑/C
Priority Focus: B+ category workshops first, followed by B‑/C
Role Overview
You will oversee the end-to-end growth of SATA hand tools and related tool categories in UAE automotive garages. This is a technical sales role that blends hands‑on demos, relationship building with service managers/garage managers/purchase managers/owners, and rigorous pipeline management (enquiries → quotations → negotiations → review → conversion). The goal is to increase SATA category penetration per account and deliver sustainable revenue and margin.
Key Responsibilities
Hunting & Coverage
Map the territory for OEM, B+, and B-/C garages; build and maintain an account universe with clear A/B/C Prioritisation.
Plan a weekly BEAT (route plan) with minimum daily productive calls/visits; log all activities in CRM.
Demand Generation & Demos
Identify use‑cases and pain points; run tool demonstrations (e.g., torque tools, storage, lifting, measuring, striking/screwdrivers) to show SATA advantages.
Organize pit‑stop demos, toolbox trials, and counter days with partners.
Solution Selling
Build multi‑SKU proposals per garage (good/better/best); attach value (warranty, durability, TCO) and cross‑sell complementary SKUs.
Handle technical objections; prepare comparison sheets against competing brands.
Pipeline & Conversions
Manage the whole funnel: enquiries → quotes → negotiation → PO → delivery; track ageing; escalate roadblocks early.
Own pricing within guardrails; negotiate to close while protecting margin.
Account Management
Onboard new garages to programs (e.g., loyalty/credit apps), drive repeat and category depth; collect POs on time.
Coordinate post‑sale: delivery follow‑ups, warranty/service coordination, and feedback collection.
Data & CRM Hygiene
Maintain accurate records of leads, demos, quotes, wins/losses, and reasons in CRM; submit weekly funnel & BEAT reports.
Cross‑Functional Coordination
Collaborate with supply/ops to ensure stock availability and with marketing to develop WhatsApp/email campaigns, demo kits, and counter activations.
Compliance & Safety
Follow company HSSE, demonstrate safety practices, and adhere to brand guidelines at all times.
Required Profile (Must‑Have)
Experience: 4-6 years in technical/industrial sales (hand tools, power tools, garage/auto service equipment, or industrial equipment).
Background: Sales Engineer profile strongly preferred; diploma/degree in Mechanical/Automotive/Electrical or equivalent exposure.
Demonstration Skills: Able to plan and run hands‑on demos that translate features into workshop‑level benefits.
Stakeholder Management: Comfort engaging service managers, garage managers, purchase managers, and owners.
Territory Know‑how: Familiar with the UAE garage ecosystem; existing relationships a plus.
Driving License: Valid UAE driving license.
Systems: Working knowledge of CRM (e.g., Zoho/Salesforce), MS Excel/Sheets; disciplined with reporting.
Language: Fluent English; Hindi/Urdu/Arabic is a plus.
Nice‑to‑Have
Prior experience selling Stanley Force, King Tony, Makita, Bosch, Wurth, or equivalent brands.
Product depth across auto equipment, automotive tools, abrasives, lubricants, etc.
Exposure to workshop credit/collections, tenders, and framework agreements.
Job Type: Full-time
Pay: AED7,000.00 - AED11,000.00 per month
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