Business Intelligence Data Coordinator

MISSION

Kheir’s mission is to increase and provide access to culturally and linguistically-sensitive quality primary healthcare and human services support to the underserved and uninsured residents of Southern California.

DATA COORDINATOR ASSIGNMENT SUMMARY

The Data Coordinator will be an active member of the Business Intelligence (BI) team. This position requires collaboration with limited English proficient Korean/Spanish speaking patients, as well as various internal clients, including but not limited to members of the senior management, Clinic Manager, clinicians, etc. They will be responsible for maintaining up-to- date knowledge of EMR system (eClnicalworks), encounter data flows, compliance requirements, clinic operations and managed care programs. The individual will play a role in implementing the data input, data collection, data validation, and reporting to identify the areas of deficiency. The Data Coordinator must be highly proficient in Microsoft Office programs and other computer functions in order to maintain the clinic data available for the use of Business Intelligence and to respond to other departments’ needs.

BENEFITS:

• 100% Employer Sponsored Medical, Dental and Vision benefits
• 403(b)
• Paid time off
• 12 Paid Holidays
• Referral program

DATA COORDINATOR MINIMUM QUALIFICATIONS

• Minimum Bachelor’s Degree in Science, Math, Statistics, Analytics or health related field
• Programming or coding skills preferred
• Inquisitive acumen to identify organization’s areas of strengths & opportunities through data
• Excellent written, verbal and presentation communication skills
• Excellent time management and organizational skills
• Advanced computer skills, including email, Microsoft Office (Excel!) & data tracking
• Ability to work quickly, follow directions and make independent decisions
• Ability to maintain confidentiality when handling patient medical records
• Experience in government, educational institution or healthcare environment a plus
• Strong Bilingual English Korean/Spanish a requirement (language test will be provided)

DATA COORDINATOR ESSENTIAL FUNCTIONS/RESPONSIBILITIES

• Target, collect and analyze data associated with patients and patient services
• Generate descriptive, predictive and prescriptive analysis of organization’s performance in areas of quality and efficiency in service delivery
• Provide data-based strategic recommendations for program development and/or refinement
• Serve as a resource for internal clients to train them on the basics of data
• Prepare monthly, quarterly, annual reports for internal & external clients
• Interpret & articulate data outcomes for novices
• Perform data entry and prepare tracking reports internally & externally
• Assist with Patient Satisfaction Surveys reports
• Attend and participate in the monthly QI/QA meetings
• Spearhead education of internal clients on data analytics and data analysis
• Assist with educating and training providers and care teams about the importance of clinical performance measures related to encounter data
• Maintain patient care database and up-to-date communications
• Interface with individual patients in Spanish/Korean-language to improve patient compliance and health outcome
• Serve as a clinician-Korean/Spanish patient liaison
• Other duties as assigned & necessary

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a company provided computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. The position requires occasional travel to attend on- and off-site meetings.

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Kheir Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kheir Clinic complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Kheir Clinic will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiatives for Hiring Ordinance.

Please note that this job description is subject to change to meet the needs of Kheir Clinic.

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Work Location: In person