Business Office Director (Senior Living)

About Seaton Senior Living

Seaton Senior Living, part of the Discovery Senior Living family of companies, is a recognized industry leader in performance, innovation, and lifestyle personalization. As one of the nation’s leading senior living operators, Seaton Senior Living serves nearly 2,000 residents across the Mid Atlantic. Our communities are located throughout the Mid Atlantic—including Pennsylvania, New Jersey, Delaware, Virigina, and Maryland—where we are dedicated to creating exceptional experiences for our residents through operational excellence, personalized care, and a commitment to enriching lives every day.

Discover Your Purpose with Us at Discovery Commons Wildewood!

As Business Office Director, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.

Your Role:

As the Business Office Director, your role includes overseeing the financial, billing, payroll, and human resources functions of the community. You will manage the business office staff, maintain compliance and accuracy in all processes, and provide exceptional service to residents, families, and team members.

Position Highlights:

• Status: Full Time
• Schedule: 9:00am–5:30pm
• Location: Fully on-site – California, MD
• Compensation: $70,000–$75,000
• Bonus Eligibility: Yes – Annual Bonus (10% Critical Position)

Why You'll Love This Community:

Welcome to Discovery Commons Wildewood, a close-knit senior living community where comfort, connection, and personalized support come together. Nestled in the heart of California, MD, our community offers cozy apartment homes, chef-prepared dining, and engaging daily programs. Residents enjoy a warm, boutique atmosphere surrounded by the beauty of the Wildewood neighborhood.

As one of the most trusted retirement communities in California, MD, we proudly offer Assisted Living, SHINE® Memory Care, and short-term Respite Care designed to meet every need.

What You’ll Do:

• Oversee business office operations, including billing, collections, accounts payable, payroll, and resident accounts
• Prepare, reconcile, and maintain accurate financial records, including cash controls, bank reconciliations, journal entries, and financial statements
• Collaborate with department leaders to assign and track departmental expenses and budgets; prepare financial and management reports as needed
• Maintain resident, vendor, team member, and financial files in accordance with policies and compliance requirements
• Partner with residents and families to resolve billing and collection matters professionally and accurately
• Lead community human resources processes including recruitment, onboarding, orientation, benefits administration, payroll, and record maintenance
• Guide department leaders on employee relations, policy compliance, and performance management
• Oversee employee engagement and safety initiatives, including appreciation programs, safety committee leadership, and workplace injury reporting
• Conduct exit interviews and prepare regular reports for community leadership
• Supervise, train, and coach business office staff, ensuring accuracy, compliance, and timely completion of all processes
• Ensure corporate policies and internal controls are consistently applied
• Perform other duties as assigned to support community operations

Qualifications:

• Bachelor’s degree in Accounting or related field with at least one year of accounting experience preferred
• Associate’s degree in Accounting with two to three years of related experience considered
• Experience in business office management, payroll, or human resources required
• Strong organizational and leadership skills with attention to detail and accuracy
• Proficiency in financial systems, human resources information systems, and Microsoft Office applications
• Ability to manage multiple priorities while maintaining confidentiality and compliance
• Excellent communication and interpersonal skills for working with residents, families, and team members

Why Join Us?

• Enjoy a comprehensive benefits package – medical, dental, vision, PTO, 401(k) and more for eligible positions
• Thrive in a purpose-driven environment that puts residents first
• Join a collaborative, supportive leadership team that values your voice
• Build meaningful connections and create lasting impact for residents and their loved ones

Benefits You’ll Enjoy:

• Competitive wages
• Early access to earned wages before payday!
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer match
• Paid training
• Opportunities for growth and advancement
• Meals and uniforms
• Employee Assistance Program

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

A Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.