Business Office Manager

Position Overview:
Twin Oaks Rehab and Nursing in Danvers Massachusetts, is seeking a dedicated and detail-oriented Business Office Manager (BOM). As Business Office Manager you will focus on managing accounts receivable and financial operations related to resident accounts. This is an excellent opportunity for a professional who thrives in a collaborative healthcare environment.

Compensation, Benefits, & Schedule:

• Generous paid time off (vacation, sick time, and personal days)

• Paid holidays to support work-life balance

• Comprehensive health, dental, and vision coverage

Facility Details:

• 83-bed, well-maintained facility

• Leadership team committed to your success

• Established office support team in place

Key Responsibilities:

• Oversee Accounts Receivable (AR) processes and ensure timely collections

• Manage private pay accounts and insurance follow-ups

• Coordinate and monitor Medicaid pending cases

• Communicate effectively with residents, families, and third-party payers regarding account status

• Ensure accurate financial recordkeeping and compliance with applicable regulations

• Collaborate with administration and clinical teams to support overall facility operations

Qualifications:

• Previous experience in a Business Office Manager or similar role in a Skilled Nursing Facility/ Long-Term Care setting is required

• Strong understanding of AR, collections, Medicaid, and insurance processes

• Ability to manage multiple priorities and meet deadlines

• Proficiency in relevant billing and financial systems is a plus

• Excellent communication and organizational skills