Business & Operations Development Professionals

About The Team

At Trendyol Operations, we optimize processes, enhance efficiency, and utilize technology to deliver smooth e-commerce experiences. From robotics to automation, we use revolutionary solutions to meet the needs of millions. Encompassing the entire supply chain from fulfillment to delivery, Operations plays a critical role in every step of the customer journey. We’re constantly expanding our capabilities in Turkiye and international markets.

We work cross-functionally with teams across the business, turning ambitious goals into reality through data, speed, and collaboration. In a culture that values ownership, impact, and inclusivity, we grow together — as individuals and as a team

About The Role

In this role, you will drive operational excellence by analyzing business needs, optimizing logistics processes, and enhancing the customer and seller experience. You will work closely with cargo partners, internal teams, and multiple stakeholders to ensure timely delivery of strategic projects. By identifying pain points, implementing preventive solutions, and exploring new market opportunities, you will directly contribute to Trendyol’s growth and long-term logistics vision.

Responsibilities

• Analyzing the needs of business teams and identifying development areas to improve operational processes and customer/seller experience
• Working on and following up on all developments that will be made with cargo companies or that will improve cargo processes in our internal processes.
• Ensuring alignment with all stakeholders and following up on tasks to complete projects in the roadmap on time
• Identify and analyze pain points, root causes and develop preventive actions
• Regular review of operations KPI's and finding improvement areas, taking necessary actions
• Being interested in different departments and disciplines to actively contributing to company strategy and priorities
• Researching countries and potential logistics partners to understand the market needs and identify development areas for Trendyol and partners
• Cooperation with 3PL logistic partners inline with the vision and mission of the company

Expected Qualifications

• Bachelor’s degree from reputable universities (preferably engineering, business administration)
• Minimum 2 years of experience in business, e commerce, fmcg and operations (supply chain, delivery, International logistics) development
• Minimum 2 years of experience in business, e commerce, fmcg and operations (supply chain, delivery, International logistics) project management
• Manage end-to-end delivery operations projects and ensure their follow-up.
• Analyze existing processes, identify improvement opportunities, and plan necessary actions.
• Fluent in English ( both written & verbal)
• Customer and result-oriented approach
• Eager to learn, result-oriented, having analytical thinking and problem-solving skills
• Good team player with strong communication skills
• Able to work within a dynamic and fast-paced environment
• Good command of MS Office applications (especially excel knowledge, BigQuery is a plus)
• This position includes both specialist, senior specialist experience

What We Offer

• Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
• Customisable FlexBenefits budget : Adjust your daily meal allowance, choose your health insurance package (and extend it to your spouse or children), and pick from additional benefits like fuel support or Trendyol shopping credits.
• Well-being support: Access to location-based in-house doctors, as well as psychologist and dietitian support, and HPV vaccination provision.
• Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
• Responsibility from day one : Take full ownership from the start in a culture where every voice is heard and valued.
• A diverse, international team : Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
• Opportunities to grow with the best : Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
• Meaningful connections beyond tasks : Be part of team rituals, events, and social activities that help us stay connected and inspired.

Take the Next Step

If this role excites you, apply today, we look forward to taking the next step with you.

Want to get to know the team better first?

Explore our Career Website, LinkedIn and YouTube to learn more about #LifeatTrendyol and how we work.