Business Operations Manager

Position Summary

The Business Operations Manager plays a critical role in supporting the financial health and operational efficiency of the organization. This position is responsible for strategic finance operations, bookkeeping, financial reporting, software and systems management, project management and general/HR administrative operations. The ideal candidate is highly organized, detail-oriented, and comfortable working across strategy, finance, technology, and administrative functions in a mission-driven nonprofit environment.

Key Responsibilities

Financial & Bookkeeping

• Maintain accurate and timely bookkeeping records, including accounts payable, accounts receivable, payroll coordination, and expense tracking
• Analyze financial data and provide insights to senior management for decision-making
• Reconcile bank and credit card accounts on a regular basis
• Prepare monthly and quarterly financial reports for leadership and the board
• Manage annual budgeting, forecasting, and audit processes
• Ensure compliance with nonprofit financial policies, grant requirements, and applicable regulations

Operations & Systems Management

• Manage and maintain core business software systems (e.g., accounting, CRM, donor management, HR, project management tools)
• Serve as the primary point of contact for software vendors and troubleshoot system issues
• Document and improve internal processes to increase efficiency and accuracy
• Ensure data integrity and proper access controls across systems

Administrative Support

• Oversee general administrative functions such as vendor management, contracts, insurance, and office operations
• Support HR-related administration, including onboarding, offboarding, and employee records
• Maintain organized digital and physical records
• Provide operational support to leadership and program teams as needed

Cross-Functional Support

• Collaborate with program and development teams to manage reporting, budgeting, and grant tracking
• Assist with special projects and operational initiatives aligned with organizational goals

Qualifications

Required

• 3-5 years of experience in operations, finance, bookkeeping, or strategy roles
• Strategic, solutions-oriented leader who builds systems that enable effective, mission-driven operations
• Strong knowledge of financial reporting, budgeting, and forecasting
• Experience with accounting and business software (e.g., QuickBooks, Bill.com, Gusto)
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities independently and meet deadlines
• Comfort with process improvement and systems optimization
• Excellent analytical, problem-solving, and decision-making skills
• Strong leadership and communication abilities
• High level of integrity

Preferred

• Experience working in a nonprofit organization
• Familiarity with nonprofit financial reporting and compliance
• Associate’s or Bachelor’s degree in Business Administration, Accounting, Finance, or a related field
• Professional certification such as CPA, ACCA, CFA, or CMA

Work Environment & Values

• Mission-driven, collaborative nonprofit environment
• Requires discretion and professionalism when handling sensitive financial and personnel information
• Commitment to equity, inclusion, and the organization’s mission

Reporting, Compensation, and Benefits

This position will report to the Executive Director. The salary range for this position is $80,000 – $85,000, commensurate with experience.

This is a flexible/hybrid position, with an office located in Washington, DC. Occasional travel for convenings may be required.

Foundation for Social Connection offers a comprehensive benefits package; retirement contributions; paid leave; and other benefits.

How to Apply

To apply for this position, please complete our application form and upload your materials here: Submit Application (https://docs.google.com/forms/d/e/1FAIpQLScNkiyAZpsCe66hMdwHSLBVE_8Z1HgsGSWS70bTYv_wVcrO9A/viewform).

You will be asked to provide:

• Resume (PDF)
• Cover letter (PDF)
• In your cover letter please include an example of how you have demonstrated the skills required for the role.

Equal Opportunity

The Foundation for Social Connection is an Equal Opportunity Employer and complies with all federal and District laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis.

If you would like to request a reasonable accommodation regarding the accessibility of our website, a modification or adjustment of the job application or interview process due to a disability, please contact info@social-connection.org.

Pay: $80,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Experience:

• Bookkeeping: 3 years (Preferred)

Work Location: Remote