Business Process Analyst - iServer Specialist

We are seeking a skilled Process Analyst with deep experience in business process modeling and Orbus iServer/iServer365 platforms. The ideal candidate will be responsible for analyzing, documenting, and optimizing business processes while maintaining process governance and alignment with enterprise architecture standards.

Key Responsibilities:

• Process Analysis: Analyze existing business processes and identify improvement opportunities.
• Process Modeling: Model current (“As-Is”) and future (“To-Be”) state processes using BPMN in iServer.
• iServer Configuration: Configure and maintain iServer repositories, views, and reporting structures.
• Stakeholder Collaboration: Collaborate with stakeholders across departments to gather and validate requirements.
• Compliance Assurance: Ensure compliance with enterprise architecture standards such as TOGAF, NORA, and ArchiMate.
• Reporting and Visualization: Develop dashboards, reports, and documentation using iServer’s visualization tools.
• Support Initiatives: Support process audits, risk management, and quality assurance initiatives.
• Training: Train teams on using iServer and maintaining process documentation.

Requirements

• Education: Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field.
• • BPM or Lean Six Sigma certification (e.g., CBPA, GB/BB) is a strong plus.
  • TOGAF or ArchiMate certification is a bonus.
• • Proven experience using Orbus iServer for modeling, repository management, metadata configuration, and publishing.
  • Familiarity with iServer modules such as Business Process, Strategy, Capability, and Application Architecture.
  • Experience in customizing views, templates, and dashboards in iServer.
• BPMN Proficiency: Proficiency in BPMN 2.0 for business process documentation.
• Mapping Experience: Experience mapping business capabilities, value streams, and customer journeys.
• KPI Definition: Ability to define KPIs and SLAs for business processes.