Business Support Executive

(Omani Nationals Only)

Key Responsibilities:

1. Customer Care & Relationship Management

• Handle customer inquiries and feedback through calls, emails, or in-person visits.
• Maintain excellent client relationships by offering prompt assistance and ensuring customer satisfaction.
• Conduct client visits whenever it’s needed to address the requirements and gather feedback.
• Coordinate between departments to ensure smooth order processing, service delivery, and issue resolution.

2. Brand Representation & Corporate Events

• Represent the company at exhibitions, trade fairs, conferences.
• Assist in planning and coordinating company participation in business events and networking activities.
• Maintain a professional and approachable presence as the company’s ambassador during external engagements.

3. Social Media & Digital Presence

• Manage social media accounts by planning, posting, and scheduling regular content updates.
• Suggest creative content ideas aligned with the company’s brand tone and marketing goals.
• Coordinate with the design and marketing teams to ensure brand consistency across platforms.

4. Content Arabization & Localization

• Translate and adapt business content (posters, documents, web pages, etc.) into Arabic while maintaining accuracy and cultural relevance from time to time.
• Work with internal and external teams to ensure all materials meet local standards and brand guidelines.
• Review and proofread translated materials for clarity and tone consistency.

Key Qualities & Skills Required:

• Excellent communication skills in Arabic and English (spoken and written). Hindi is an advantage.
• Strong interpersonal and presentation abilities with a customer-first mindset and Business Development.
• Smart, well-groomed, and confident in public representation and client interactions.
• Organized, proactive, and able to multitask in a fast-paced environment.
• Strong sense of responsibility, punctuality, and attention to detail.
• Basic understanding of marketing, event coordination, and business communication.
• A positive, energetic attitude, ability to handle strain and stress.