Business & Systems Analyst

To analyse business needs and operational processes in order to identify opportunities for improvement, design effective system solutions, and ensure alignment between business requirements and technological capabilities.

• Gather, document, and analyse business requirements from stakeholders and translate them into functional and technical specifications.
• Evaluate current business processes and recommend improvements or automation opportunities.
• Prepare detailed documentation such as Business Requirements Documents (BRD) and System Requirements Specifications (SRS).
• Collaborate with development teams to ensure that technical solutions meet business needs.
• Participate in solution design and feasibility analysis from both business and technical perspectives.
• Act as a liaison between business units and IT teams to ensure clear communication and mutual understanding.
• Support user acceptance testing (UAT) and validate that solutions meet specified requirements.
• Develop business reports, data analysis, and presentations to support strategic decision-making.
• Monitor and evaluate solution performance post-implementation to ensure expected outcomes are achieved.
• Stay up to date with industry trends, digital transformation, and business process improvement best practices.

Qualifications and Experience:

• Education: Bachelor’s degree in Information Systems, Computer Science, or a related field.
• Experience: 5–7 years of experience in business analysis, systems analysis, or solution design.
• Experience with digital transformation or enterprise system projects is an advantage.

Required Skills:

• Strong analytical and problem-solving skills.
• Proficiency in business process modeling (BPMN) and diagramming tools (e.g., Microsoft Visio, Lucidchart).
• Familiarity with business analysis and project management tools (e.g., Jira, Confluence, Trello).
• Good understanding of Agile and Waterfall development methodologies.
• Excellent communication and interpersonal skills; ability to work across departments.
• Strong documentation and presentation skills.
• Fluency in English and Arabic (written and spoken).