CA workload Automation - Senior Functional Consultant - 5070

At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

• Serve as the Lead Subject Matter Expert (SME) for CA Workload Automation dSeries r12.3.
• Provide hands-on support for job scheduling, monitoring, troubleshooting, root cause analysis, and performance tuning.
• Design, implement, and maintain complex batch workflows, calendars, dependencies, and alerts.
• Ensure stability, reliability, and optimization of batch operations across environments.
• Lead incident, problem, and change management activities related to batch scheduling.

• Lead, mentor, and manage the Batch Management Support team.
• Act as the escalation point for critical production issues and ensure timely resolution.
• Provide guidance and anytime availability assistance to team members as required.
• Ensure team adherence to SLAs, operational processes, and best practices.
Plan and manage team coverage for 24/7 operations, including Indian holidays.

• Act as the primary point of contact for clients and stakeholders for all batch-related activities.
• Manage client communications, status updates, incident reporting, and service reviews.
• Build strong client relationships through proactive engagement and effective problem resolution.
• Ensure client satisfaction by delivering stable operations and continuous improvements.

• Take complete ownership of batch management deliverables and project outcomes.
• Lead batch-related transitions, migrations, upgrades, and enhancements.
• Ensure projects are delivered on time, within scope, and without operational disruptions.
Identify risks, define mitigation strategies, and drive continuous process improvements.

• Provide 24/7 production support, including weekends and Indian holidays, as per operational requirements.
• Willingness to extend working hours beyond shift timings when required.
Be available to support and guide the team during critical situations or major incidents.

• Expert-level knowledge of CA Workload Automation dSeries r12.0 and above.
• Strong experience in batch scheduling, monitoring in large enterprise environments.
• Basic experience in Linux and Windows environments.
• Strong understanding of job dependencies, calendars, event-driven scheduling, and alerting mechanisms.
• Experience in troubleshooting complex batch failures and performance issues.

• Proven experience in leading and managing technical teams.
• Strong communication and stakeholder management skills.
• Ability to work under pressure in a 24/7 production environment.
• High sense of ownership, accountability, and problem-solving mindset.
Ability to independently manage operations and deliver projects without issues.

• Experience in managing large-scale batch operations for critical business systems.
• Prior experience as a Batch Management Lead or Technical Lead role specifically in SAP area.
• Experience in Project management role (at least a basic level).
• Must have technical degree (BE/BTech/MCA, MTech in Computer Science).
Must have Knowledge on ERP (SAP).

• Opportunity to lead mission-critical batch operations.
• High-visibility role with direct client interaction.
• Challenging and dynamic work environment.

At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.