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Cage Cashier

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

POSITION SUMMARY

The Cage Cashier is responsible for providing superior service to both internal and external guests. Responsibilities include performing cash transactions and Caesars Rewards transactions.

HOW YOU WILL CREATE THE EXTRAORDINARY

JOB DUTIES AND RESPONSIBILITIES

The following statements are intended as general examples of the duties of this position and are not all-inclusive.

Has the ability to work effectively and courteously with fellow employees
Responsible for superior customer relations
Responsible for various cash transactions: cashing tickets, chips, giving correct change, and other cash related transactions
Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift
Keeping cash drawer balanced and impressed and ensuring that all casino funds are secured when not in use
Verifying and documenting personal identification information for checks and cash advance transactions
Comply with all company standard operating procedures, gaming regulations, and federal regulations, including Title 31 compliance
Issues players cards for new and existing accounts while explaining benefits and other related perks associated with Caesars Rewards
Provide guests with information of events and promotions at Isle of Capri Casino Hotel Boonville
Completes all company-required training within designated time frames
Act in ways that will surprise and delight our guests. Leave guests with positive feelings about our property and establish/maintain relationships with them. Approach each situation with a “yes we can” attitude, every guest every time.
Perform other duties as assigned

WHAT YOU WILL NEED

WORKING CONDITIONS/ESSENTIAL FUNCTIONS

Provides superior guest service, positively affects interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions
Ability to use all equipment associated with the position, including, but not limited to, personal computers (CMS, E-Ticket, Certegy check cashing system), 10 key calculator, telephone, copier, jet sort and currency counter.
Ability to read simple instructions
Ability to complete forms
Basic mathematical functions
Knowledge of company standard operating procedures and other company policy and procedures, IRS Bank Secrecy Act (Title 31) and internal controls
Ability to perform assigned duties under frequent time pressure in an interruptive environment
Good communication skills
Casino environment exposed to bright lights, noise, changing temperatures and smoke which might include a boat and/or floating barge and hotel
Standing 95%, Bending/Lifting 5% (up to 25 pounds). Repetitive keyboarding and scanning.
Ability to be at work on time as scheduled on a regular basis which may include nights, weekends, and holidays
Subject to reasonable suspicion and post-accident drug testing.

JOB QUALIFICATIONS

A high school diploma, GED, or equivalent preferred
Previous cashiering or banking experience preferred
Previous customer service experience preferred
Must be able to obtain a Missouri Gaming License
Ability to communicate all events, promotional activities, and facilities available to guest
Always maintain a fun and friendly attitude and provide for a safe and clean work environment

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

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