Call Center Agent

Company Description

About Us

At Entertainment Travel Associates , we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Description

Overview:

We are seeking motivated Call Center Agents to handle inbound and outbound calls while delivering outstanding customer support.

Key Responsibilities:

• Answer incoming calls and assist customers
• Make outbound calls as required
• Resolve concerns and provide accurate information
• Document call details and outcomes
• Meet performance goals
  
  

What We Offer:

• Paid training
• Performance-based advancement
• Structured and supportive environment
  
  

Qualifications

• Strong phone communication skills
• Goal-oriented and organized
• Ability to multitask
• Reliable and professional
• Training provided
  
  

Additional Information

• Competitive salary: $58,000 – $62,000 per year
• Structured career advancement opportunities
• Professional development and leadership training
• Performance-based growth incentives
• Collaborative and growth-focused company culture
• Full-time, stable employment