CSR ( Night Shift )

Job Description:
We are seeking motivated and energetic Female candidates for our calling team. This position involves connecting with potential customers, sharing service-related information confidently, and meeting performance goals.This role requires excellent communication skills, problem-solving abilities, and a positive attitude to ensure a high level of customer satisfaction.

Key Responsibilities

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner
• Resolve customer complaints and provide appropriate solutions
• Process orders, forms, applications, and requests accurately
• Maintain detailed and accurate customer records
• Follow up with customers to ensure issue resolution
• Collaborate with team members and other departments as needed
• Maintain knowledge of company products, services, and policie

Follow company policies and procedures

Requirements

• Good command of English
• Strong verbal communication skills
• Willingness to work night shifts
• Basic computer handling skills
• Sales-focused mindset with a positive attitude

What We Offer

• Professional work environment
• Career growth opportunities
• Performance-based incentives
• Supportive team and management

How to Apply:
Interested candidates can apply on Indeed with their updated CV.

Office Address:
2nd Floor, Shafi Court, Club Road, Merewether Rd, near Avari Towers, Civil Lines, Karachi

WhatsApp Contact:
0319-5002892

Job Types: Full-time, Fresher

Pay: Rs50,000.00 - Rs90,000.00 per month

Work Location: In person