Qureos

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Job Requirements


  • Respond to customer inquiries via phone, email, or chat regarding automotive products, services, and policies.
  • Process customer orders, returns, and exchanges efficiently and accurately.
  • Escalate complex issues to appropriate departments or supervisors when necessary.
  • Maintain up-to-date knowledge of automotive products, promotions, and company policies.
  • Document all customer interactions in the company's CRM system for future reference and analysis.

Skills

  • Customer Focus
  • Effective Communication
  • Good computer skills
  • Good multi-tasking skills Good Command in English (Written & Spoken)

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