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Haji Husein Alireza & Co. Ltd.
Call Center Agent
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Job Requirements
Respond to customer inquiries via phone, email, or chat regarding automotive products, services, and policies.
Process customer orders, returns, and exchanges efficiently and accurately.
Escalate complex issues to appropriate departments or supervisors when necessary.
Maintain up-to-date knowledge of automotive products, promotions, and company policies.
Document all customer interactions in the company's CRM system for future reference and analysis.
Skills
Customer Focus
Effective Communication
Good computer skills
Good multi-tasking skills Good Command in English (Written & Spoken)
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