Call Center Agent

• Respond to customer inquiries via phone, email, or chat regarding automotive products, services, and policies.
• Process customer orders, returns, and exchanges efficiently and accurately.
• Escalate complex issues to appropriate departments or supervisors when necessary.
• Maintain up-to-date knowledge of automotive products, promotions, and company policies.
• Document all customer interactions in the company's CRM system for future reference and analysis.

• Customer Focus
• Effective Communication
• Good computer skills
• Good multi-tasking skills Good Command in English (Written & Spoken)

Job Details

Preferred Candidate