Call Center Agent

Call Center Executive – Job Description

We are looking for a motivated and professional Call Center Executive to join our medical center in Ajman.

Requirements:

• Previous experience in call center, customer service, or appointment booking
• Must have valid UAE residency visa
• Arabic female
• Excellent communication skills in Arabic and English
• Ability to handle patient inquiries professionally
• Basic computer and social media communication skills
• Ability to work under pressure and achieve booking targets
• Experience in medical centers or clinics

Responsibilities:

• Handle incoming and outgoing patient calls
• Book and confirm appointments for dental and dermatology departments
• Follow up with leads and patient inquiries from social media platforms
• Respond to WhatsApp and online messages professionally
• Maintain accurate patient appointment records
• Coordinate with doctors and reception staff
• Ensure high patient satisfaction and professional communication

Location: Ajman
Job Type: Full-time

Pay: AED1,000.00 - AED1,500.00 per hour

Work Location: In person