Call Center Agent - Bilingual (24/7 call center)

About the Role:

Available to start Immediately. The agent should be flexible and willing cover different shifts including overnight shift.

We are looking for a Bilingual Call Center Agent to join our team. The ideal candidate should have excellent communication skills in both Arabic and English, call center experience, and energetic.

Key Responsibilities:

• Work in 24/7 call center to handle inbound and outbound calls efficiently.
• Respond to customer inquiries, resolve issues, and escalate complex cases when necessary.
• Maintain accurate records of interactions using the company’s CRM system.

Requirements:

• Fluency in Arabic and English (spoken and written) is mandatory.
• Previous experience in a call center is required.
• Familiarity with CRM systems and call center software.

Interested candidates meeting the criteria can apply by uploading their CV, or sending their CV to careers@dotlynx.ca

Job Types: Full-time, Permanent

Experience:

• inside Qatar of Call Center : 1 year (Required)

Language:

• Fluent English (Required)

Application Deadline: 28/08/2025
Expected Start Date: 28/08/2025