Female Receptionist - Family Gym

Position Title: Receptionist

Reports To: Gym Manager

Location: Lusail

Position Summary

The Receptionist is the welcoming face of our family gym, responsible for creating a positive first impression for members and guests. This role combines excellent customer service, strong administrative skills, and a passion for promoting health and wellness. The ideal candidate has both high professional standards and a warm, approachable personality that fits our family-friendly environment.

Key Responsibilities

· Welcome members and guests with a friendly, professional greeting.

· Manage check-ins, class bookings, and membership renewals.

· Answer phone calls, respond to inquiries, and provide accurate information about programs, schedules, and promotions.

· Process payments for memberships, merchandise, and services.

· Keep the reception and lounge area clean, tidy, and inviting.

· Assist in scheduling personal training sessions, fitness classes, and special events.

· Maintain member records and update the database accurately.

· Coordinate with trainers, instructors, and management to ensure smooth daily operations.

· Support marketing activities such as event promotions, social media updates, and member engagement initiatives.

Qualifications & Skills

· Education: Bachelor’s degree in Business, Hospitality, Sports Management, or related field preferred.

· Experience: Minimum 2–3 years in customer service, reception, or administrative work; fitness or hospitality industry experience an advantage.

· Excellent communication skills in English (additional languages a plus).

· Strong computer skills (MS Office, booking systems, payment processing).

· Positive, energetic personality with a genuine interest in health and fitness.

· Ability to multitask and remain calm during busy periods.

· Professional appearance and demeanor.

Job Type: Full-time

Pay: QAR2,500.00 - QAR3,000.00 per month

Language:

• English (Required)