Call Center Agent (Digital Services)

Job Description:
We are looking for a Call Center Agent with experience in digital services. The ideal candidate should have 1–3 years of experience in customer support or telesales and a basic understanding of web services, SEO, and digital marketing. Good communication skills and the ability to promote our services are essential.

Key Responsibilities:

• Make outbound calls to sell digital services (Web Development, SEO, etc.).
• Maintain strong relationships with clients.
• Understand customer needs and recommend suitable services.
• Respond to inquiries and follow up regularly.
• Handle objections and resolve issues professionally.
• Guide clients about processes and timelines.

Requirements:

• 1–3 years of experience in call center, telesales, or customer support (IT/digital services preferred).
• Basic knowledge of web services, SEO, and digital marketing.
• Strong English communication skills.
• Good persuasion and problem-solving abilities.
• Bachelor’s degree in Business, Marketing, IT, or a related field.

Job Details:

• Job Type: Full-time (On-site)
• Shift: Night (8:00 PM – 5:00 AM)
• Location: Iqbal Town, Lahore

Apply now by sending your CV to hr@ooptechnologies.com Or WhatsApp at 0323-7846800

Job Type: Full-time

Pay: Rs55,000.00 - Rs90,000.00 per month

Application Question(s):

• Are you available for the night shift?
• What is your earliest possible joining date?

Work Location: In person