Call Center Agent (Mor+Eve)

Responsibilities:

• Answer incoming calls courteously and professionally.
• Schedule, confirm, and modify patient appointments.
• Provide information about hospital services and consultants.
• Record call details and patient information accurately.
• Handle patient inquiries and escalate issues when needed.
• Maintain patient confidentiality and follow hospital policies.

Requirements:

• Minimum Intermediate education (Bachelor’s preferred).
• 1–2 years of call center or customer service experience (healthcare preferred).
• Good communication skills in [languages, e.g., English, Urdu].
• Basic computer knowledge.
• Willing to work shifts, weekends, and holidays.
• Shift: Morning + Evening

Job Type: Full-time

Job Type: Full-time

Pay: Rs39,000.00 per month

Work Location: In person