Call Center CRM Agent - Arabic speaker

As Call Center Agent, you’ll handle incoming and outgoing customer calls, provide product or service information, resolve issues efficiently, and ensure a positive customer experience.

Responsibilities:

• Answer customer inquiries via phone, email, or chat
• Provide accurate information about products and services
• Resolve customer issues and escalate complex cases as needed
• Maintain customer records and document interactions

Requirements:

• Excellent communication and problem-solving skills
• Ability to multitask in a fast-paced environment
• Basic computer and data entry skills
• Previous customer service experience preferred

Job Location: Abu Dhabi, UAE

Job Type: Full-time

Pay: AED3,500.00 - AED4,000.00 per month

Application Question(s):

• Immediate joiner?
• What is your salary expectation?

Language:

• English fluently (Required)