Call Center Executive

Are you passionate about helping people and ensuring they have the best dental care experience? Do you excel in a fast-paced environment where every call is a chance to make a difference? If so, we want you to join our friendly team as a Dental Clinic Call Center Representative!

Why You’ll Love Working With Us:

Every Call is a Step Towards Better Oral Health!

• Modern Environment: Work in a state-of-the-art dental clinic equipped with the latest technology.
• Supportive Team: Join a supportive and friendly team that values collaboration and patient care.

What You’ll Do:

• Appointment Scheduling: Schedule and confirm patient appointments efficiently and accurately.
• Patient Inquiries: Answer patient questions regarding treatments, procedures, and services.
• Insurance Coordination: Assist patients with insurance verification and claims processing.
• Follow-Up Calls: Conduct follow-up calls to ensure patient satisfaction and address any concerns.
• Record Management: Maintain accurate patient records and update the clinic’s database.

What We’re Looking For:

• Experience: Previous experience in a dental clinic or call center environment is a plus.
• Skills: Excellent communication skills, both verbal and written.
• Empathy: A genuine desire to help and understand patient needs.
• Tech Savvy: Proficiency with dental management software and CRM tools.
• Detail-Oriented: Strong attention to detail and the ability to multitask effectively.

Ready to Join Us?

"Answer the Call to Better Smiles!"

If you’re ready to make an impact and take your performance marketing career to the next level, apply now! Send your resume and work portfolio links to careers@drjoydentalclinic.com.

Job Type: Full-time

Pay: AED1.00 - AED2.00 per month

Experience:

• Call Center: 3 years (Required)