Call Center Executive

About the Role

We are looking for a confident and communication-focused individual to join our team as a Sales Development Representative

In this role, you will work with warm inbound leads — developers who have already shown interest in remote job opportunities with international clients. Your responsibility will be to engage with them, explain the process, conduct structured discussions, and guide them through the process towards successful onboarding.

Note: This is an on-site role; however, candidates will be onboarded for remote roles with clients.

Key Responsibilities

• Handle warm inbound leads from Facebook and other platforms
• Contact interested developers and present remote/outsourced job opportunities
• Understand candidate interest and guide them through the process
• Schedule and coordinate onsite meetings/interviews
• Conduct structured discussions including:
• Basic technical conversation (non-deep technical)
• Personality and communication assessment
• Build engagement with leads and move them towards conversion (onboarding)
• Prepare candidates for working with international/outsourced clients
• Maintain regular follow-ups and ensure lead progression
• Ensure a smooth and professional candidate experience

Requirements

• Strong communication and persuasion skills
• Confidence in handling calls and one-on-one discussions
• Ability to engage and convert interested leads
• Basic understanding of software development roles (Frontend, Backend, etc.)
• Organized with strong follow-up skills

Nice to Have

• Experience in sales, lead handling, or customer interaction
• Exposure to tech hiring or working with developers

Important Notes

• No cold calling – only warm, interested leads will be provided
• This is not a hardcore technical role
• The focus is on communication, engagement, and lead conversion
• Training and scripts will be provided

Work Location: In person