Call Center Representative

Teleperformance is hiring

Job Overview We are seeking a dedicated Call Center Representative to join our team. The ideal candidate should possess excellent communication skills and be proficient in data entry. If you have a passion for customer service and enjoy working in a fast-paced environment, we want to hear from you. ## Responsibilities - Answer incoming calls promptly and professionally - Provide information and assistance to callers - Utilize phone etiquette to handle calls effectively - Enter data accurately into computerized systems - Communicate effectively with customers and colleagues - Analyze and resolve customer inquiries promptly - Maintain knowledge of medical terminology for efficient call handling - Handle customer inquiries related to medical office procedures Experience - Previous experience in a call center or customer service role is preferred - Proficiency in English is required; bilingual proficiency is a plus - Strong computer skills for data entry tasks - Familiarity with medical terminology is advantageous Join our team as a Call Center Representative and be part of a dynamic work environment where your communication skills and customer service expertise will shine.

Job Type: Full-time

Pay: E£15,000.00 - E£20,000.00 per month

Education:

• Bachelor's (Required)

Language:

• English (Required)

Work Location: In person