Call Center Representative (Female only)

We are seeking a female Call Center Representative with a minimum of 1 year of relevant experience to join our team. The ideal candidate must be fluent in English, have excellent communication skills, and be comfortable handling customer inquiries in a professional manner.

Key Responsibilities:

• Handle inbound and outbound calls in a timely and professional manner
• Respond to customer inquiries and provide accurate information about products and services
• Resolve customer complaints efficiently and escalate issues when necessary
• Maintain accurate records of customer interactions in the system
• Follow up with customers to ensure issue resolution and customer satisfaction
• Meet individual and team performance targets

Requirements:

• Minimum 1 year of experience in a call center or customer service role
• Fluency in English (spoken and written)
• Strong communication and interpersonal skills
• Good problem-solving abilities
• Basic computer skills and familiarity with CRM systems
• Ability to work under pressure and handle multiple tasks

Preferred Skills:

• Experience in a similar industry
• Strong customer service orientation

Job Type: Full-time

Pay: QAR4,000.00 per month