Qureos

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Call Center Agent

Responsibilities

  • To answer the calls and help customers regarding their enquires.
  • Ensure to deliver high quality service.
  • Ensure to increase the base of customers by building trust of customers and offering products and services.
  • Responsibility to deal with customers directly, electronically or over the phone and respond to their enquiries at the earliest.
  • Responsible to provide information regularly about policy and procedures of the customer services.
  • Responsible to completely check and clarify the issues and problems of the customers.
  • Understand and implement policies to increase sales by targeting potential and profitable clients
  • Understand and apply all policy and procedures and professional ethics, incentives regulations.

Requirements

  • Effective Communication Skills.
  • Knowledge Retention and Recall.
  • Ability to Handle Pressure.
  • Speed and Efficiency.
  • Creative Problem Solving.
  • Emotional Stability.
  • Organizational Ability.

Job Type: Full-time

Application Question(s):

  • What is your Notice Period?
  • Current Salary (QAR)?

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