Call Center Agent

Responsibilities

• To answer the calls and help customers regarding their enquires.
• Ensure to deliver high quality service.
• Ensure to increase the base of customers by building trust of customers and offering products and services.
• Responsibility to deal with customers directly, electronically or over the phone and respond to their enquiries at the earliest.
• Responsible to provide information regularly about policy and procedures of the customer services.
• Responsible to completely check and clarify the issues and problems of the customers.
• Understand and implement policies to increase sales by targeting potential and profitable clients
• Understand and apply all policy and procedures and professional ethics, incentives regulations.

Requirements

• Effective Communication Skills.
• Knowledge Retention and Recall.
• Ability to Handle Pressure.
• Speed and Efficiency.
• Creative Problem Solving.
• Emotional Stability.
• Organizational Ability.

Job Type: Full-time

Application Question(s):

• What is your Notice Period?
• Current Salary (QAR)?