We are hiring a dedicated and enthusiastic Customer Service Executive to join our growing team. This role is perfect for someone who enjoys interacting with clients, solving queries, and being the face of a professional healthcare organization.
Key Responsibilities:
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Handle incoming client inquiries via phone, email, and in-person professionally.
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Provide accurate information about services and processes.
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Maintain excellent client relationships and follow up on requests.
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Record and manage client interactions in the company database.
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Collaborate with internal teams to ensure smooth service delivery.
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Assist in preparing reports on customer feedback and service improvements.
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Uphold company policies and confidentiality at all times.
Qualifications & Skills:
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Syrian nationality
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Fluent in Arabic and English (both spoken and written)
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Previous customer service experience is preferred
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Strong communication and interpersonal skills
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Professional attitude and client-focused approach
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Ability to work independently and as part of a dynamic team
What We Offer:
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Supportive and professional working environment
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Opportunity for career growth and skill development
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Competitive salary and benefits