Female Sales Executive - (Arabic & English Speaker)

The role focuses on maximizing membership sales while delivering exceptional customer service. This includes promoting the facility’s programs, building strong relationships with clients, and ensuring smooth operations in accordance with company policies and sales targets.

Key Responsibilities

• Welcome and assist all clients in a professional manner while providing clear and accurate information about the facility’s programs, services, schedules, and procedures.
• Promote membership packages and payment options by conducting facility tours and presenting the benefits and additional services available to potential members.
• Identify potential clients and develop business opportunities by building relationships and maintaining regular follow-ups through effective communication.
• Maintain strong relationships with current members by ensuring satisfaction and responding promptly to inquiries, feedback, or concerns.
• Manage inquiries received through phone calls, emails, social media platforms, or in-person visits, ensuring timely and efficient responses.
• Address client objections and convert leads into memberships by understanding their needs and offering appropriate solutions.
• Accurately record and update client information in the system, ensuring the timely preparation of membership cards and related documentation.
• Prepare and maintain daily, weekly, and monthly reports related to sales performance, member engagement, and operational updates with accuracy and timeliness.
• Ensure reception and sales areas remain tidy, well-organized, and equipped with up-to-date promotional materials.
• Gather and report member feedback to support continuous improvement in service quality and facility standards.
• Provide administrative support when required to ensure smooth front-desk operations and effective communication between shifts.
• Conduct welcome calls for new members and follow-up calls to remind existing members about membership renewals.
• Comply with all company policies, standard operating procedures (SOPs), and quality standards.
• Maintain a friendly, energetic, and supportive attitude, consistently reflecting a customer-focused service approach.
• Demonstrate professionalism, emotional intelligence, and adaptability when addressing complaints or handling challenging situations.
• Contribute to overall team objectives by supporting sales targets, member satisfaction, and operational efficiency.

Job Type: Full-time