Call Centre Representative

The Company:

Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 40,000 employees servicing some 220,000 retail outlets across GCC, Egypt and Jordan and has reported net income of SAR 2.31 billion on sales of SAR 20.97 billion in 2024. For more details, please visit our website – www.almarai.com.

An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.

About the Role:

To promote proper usage of All Almarai products to Health-Care Professionals, consumers, as well as support product supply at trade level by detail product features, promote product benefits and advise proper usage instructions when required and handling inbound telephonic product enquiries to call center.

Requirement:

Potential candidate must meet the requirements mentioned below:

• Diploma degree in a relevant stream (business, sales, nutrition, etc.)
• 2 years of experience in handling tele sales
• Excellent and effective use of Microsoft Office programs.
• Excellent verbal and written communication skills in both Arabic & English

Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.

This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.