Calling Agent

Job Summary

The Freight Forwarding Sales Agent is responsible for driving revenue growth by identifying, pursuing, and securing new business accounts for the company's global logistics services. This role requires a hunter's mentality, deep knowledge of international trade and supply chain dynamics, and the ability to build long-lasting, profitable client relationships.

Key Responsibilities

I. Business Development & Sales (The Core Focus)

• Prospecting & Acquisition: Actively identify and target new client prospects through cold calling, networking, industry events, and leveraging the company’s CRM system.
• Sales Strategy: Develop and implement effective sales strategies to penetrate new markets and secure FCL, LCL, Air, Road, and Customs Brokerage accounts.
• Quote and Proposal Management: Prepare, present, and negotiate competitive pricing proposals and service contracts in collaboration with the Operations and Pricing teams.
• Sales Target Achievement: Consistently meet or exceed monthly, quarterly, and annual sales targets and Gross Profit (GP) goals.

II. Client Relationship Management

• Relationship Building: Cultivate strong, professional, and lasting relationships with key decision-makers (Logistics Managers, Procurement Heads, Supply Chain Directors).
• Needs Assessment: Conduct thorough analyses of customer freight needs, pain points, and supply chain challenges to propose customized, value-added logistics solutions.
• Service Excellence: Act as the main point of contact for new accounts during the initial phase, ensuring a seamless transition to the Operations team and maintaining high customer satisfaction.

III. Operational & Industry Knowledge

• Market Intelligence: Stay current on global trade lanes, industry trends, market rates, international regulations (Incoterms, Customs), and competitor activity.
• Internal Coordination: Collaborate daily with the Operations, Pricing, and Documentation teams to ensure successful service delivery and efficient problem-solving for clients.
• Reporting: Maintain accurate records of all sales activities, customer information, and pipeline status within the CRM system .

Required Skills & Qualifications

A. Professional Experience

• 1 years of proven sales experience in the Freight Forwarding, 3PL, or Logistics industry is essential.
• Demonstrable track record of meeting and exceeding challenging sales quotas.
• Existing book of business or established network of contacts in [Specific Trade Lane/Commodity, e.g., Trans-Pacific, Automotive, Retail] is highly desirable.

B. Core Competencies

• Negotiation & Closing Skills: Exceptional ability to negotiate commercial terms and close high-value deals.
• Industry Expertise: Strong knowledge of multimodal transportation (Ocean, Air, Trucking) and customs procedures.
• Communication: Excellent written and verbal communication, presentation, and interpersonal skills.
• Tech Savvy: Proficiency with CRM software and Microsoft Office Suite (Excel, PowerPoint).
• Work Ethic: Highly self-motivated, tenacious, organized, and capable of managing a large, complex sales pipeline independently.

C. Education

• A Bachelor’s Degree in Business, Logistics, Supply Chain Management, or a related field is preferred. Relevant experience may substitute for a degree.

Job Types: Full-time, Internship, Fresher
Contract length: 6 months

Pay: Rs15,000.00 - Rs40,000.00 per month

Work Location: In person