Captain

Responsibilities:

• Supervise and coordinate the activities of the service staff during shifts.
• Assign tables, monitor service quality, and ensure quick, efficient service.
• Train new service staff on menu knowledge, service standards, and customer interaction.
• Maintain communication between kitchen and dining staff for seamless operations.
• Handle guest complaints and provide prompt resolutions.
• Prepare duty rosters and allocate tasks for smooth operations.
• Monitor table turnovers, reservations, and customer feedback.
• Assist in organizing events or large group bookings as needed.

Requirements:

• Minimum 2 years of experience as a Captain or similar role in the F&B industry.
• Excellent leadership, communication, and interpersonal skills.
• Strong customer service focus with problem-solving capabilities.
• Ability to manage a team and work in a fast-paced environment.
• Knowledge of food and beverage menus, service etiquette, and POS systems preferred.

Job Type: Full-time

Pay: AED2,000.00 - AED2,500.00 per month

Application Question(s):

• How many years of experience in UAE
• Current salary and expected salary