Car Rental Operations Manager

Duties and Responsibilities include, but are not limited to, the following:

• Manage daily operations of the car rental and leasing business, ensuring efficiency, profitability, and adherence to standards.
• Oversee fleet management activities including procurement, registration, insurance, maintenance, utilization, and disposal.
• Lead, train, and motivate a diverse team of rental agents, fleet supervisors, and warehouse officers to deliver outstanding service.
• Develop and implement cost-control strategies to achieve revenue targets.
• Establish, monitor, and optimize operational systems and replacement strategies for maximum efficiency.
• Develop and maintain relationships with corporate clients, service providers, car dealers, and insurance partners.
• Prepare operational reports and KPIs for senior management to guide strategic decisions.
• Ensure compliance with local regulations, safety standards, and insurance policies.
• Supervise performance evaluation, identify training needs, and encourage staff development.
• Oversee budgeting, planning, and auditing processes to support sustainable growth.

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Qualifications & Experience

• Bachelor’s degree in Business Administration, Management, or related field (MBA preferred).
• 10+ years of experience in car rental operations, fleet management, or automotive industry, including at least 5 years in a managerial role.
• Proven leadership experience in managing teams within a fast-paced service environment.
• Strong commercial acumen with solid understanding of fleet utilization, pricing, and customer service practices.
• Bilingual proficiency in English and Arabic
• Certifications such as Agile Management or related credentials are a plus.

How to Apply:
Interested candidates are invited to submit their resume and cover letter to hr@simex.qa with the subject line "Operations Manager Application."

Job Types: Full-time, Permanent

Pay: From QAR1.00 per month

Application Question(s):

• If selected for this position, when would you be available to start?
• What are your salary expectations for this role?
• Which car rental companies in Qatar have you previously worked with, and what roles did you undertake there?
• Can you describe any operational strategies you have implemented in your previous roles that enhanced efficiency or customer satisfaction in a car rental environment?
• What is your experience in managing teams in a fast-paced operations setting, and how do you motivate your team to achieve targets?
• Are you fluent in Arabic? Please specify if you can speak and write in Arabic.

Work Location: In person