Position: POCDSE – Pre-Owned Cars Direct Sales Executive
Department: True Value – Pre-Owned Car Sales
Company: Premier Car World Pvt. Ltd.
Location: Thakupukur
Employment Type: Full-Time
Job Overview
The Pre-Owned Cars Direct Sales Executive (POCDSE) is responsible for generating and managing sales of certified pre-owned vehicles through direct customer interaction. The role focuses on prospecting customers, conducting showroom & field sales activities, supporting evaluation and documentation processes, and ensuring a smooth customer experience from enquiry to delivery.
Key Responsibilities
1. Customer Acquisition & Sales
- Identify, approach, and engage potential customers interested in purchasing pre-owned vehicles.
- Explain product features, pricing, certification benefits, and available offers to customers.
- Conduct showroom walk-throughs and coordinate test drives.
- Negotiate and finalize deals while maintaining transparency and dealership policies.
2. Lead Management
- Handle walk-in customers, outbound calls, and referrals.
- Follow up on leads generated through showroom visits, field activities, and customer networks.
- Maintain and update daily enquiries, lead status, and follow-up records in CRM.
3. Coordination & Operational Support
- Coordinate with the True Value Evaluation Team for vehicle inspection and certification updates.
- Work with the documentation team to ensure smooth processing of RC transfer, finance, insurance, and delivery formalities.
- Ensure vehicles are display-ready, well-presented, and updated for customer viewing.
4. Market Awareness & Promotion
- Stay updated on market pricing, competitor offerings, and customer preferences.
- Assist in local promotional activities, camps, and customer outreach events.
- Support digital teams in providing photos, details, and updates for online listings when required.
5. Customer Relationship & Satisfaction
- Maintain a high level of customer service throughout the sales cycle.
- Ensure timely follow-up post-delivery to enhance customer satisfaction and generate referrals.
- Build and maintain long-term customer relationships.
Qualifications & Skills
- Bachelor’s degree in any stream (BBA/B.Com/B.Sc., etc.).
- Strong communication, negotiation, and interpersonal skills.
- Basic knowledge of automobiles preferred but not mandatory.
- Ability to handle customer queries professionally.
- Freshers with good communication skills are welcome to apply.
Working Conditions
- 6-day work week
- Showroom & field activity involvement
- Attractive incentives based on target achievement
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Work Location: In person