Kuwait Airways is activity recruiting for Cargo Services section in the Ground Handling department. In this role your responsibilities will include but not limited to:
Basic Function and Scope:
Coordinates and controls interface areas within the Export Cargo Operations. Coordinates and controls all customer documentation to consignees or their clearing agents. Ensures that appropriate action is taken to notify consignee of the availability of customers’ freight for delivery and clearance through customs. Coordinates the preparation of charge forms and sales reports. Preparation of list for unclaimed airwaybills and cargo in accordance with IATA and Kuwait customs regulations, answering customer queries complaints.
Tasks and Duties:
a. Coordinates and controls the receipt of flight handling documents, such as airwaybills and ensuring the immediate notification to consignees or their agents regarding the availability of their shipments in order to avoid delay in delivery.
b. Coordinates the overall documentation delivery process to customers and/or agents provide all assistance in the completion of the Export cargo clearance processes.
c. Coordinates the preparation of the financial reports, which are forwarded, on a daily basis to the Finance Department.
d. Coordinates controls and follow up the activities related to mishandle lost and found cargo. Coordinates the activities for all Export cargo documentation, which are maintained by the follow up, and coordination Unit. Includes, and follow up action for all active/unresolved correspondence and telexes with outstations, surrounding delivered and undelivered cargo for all airlines handled. Attends to related correspondence, telexes and irregularity investigations. Liaises with other airlines and attends to their complaints and renders appropriate services to ensure their co-operations satisfaction.
a. Minimum 1 Year Experience
b. Good knowledge of written and spoken English.