Case Manager

Who We Are:

We are an interim housing healthcare agency where people experiencing homelessness and/or crisis heal, grow, & reclaim their futures.

Position: Case Manager

Job Type: Full-time, 8:00am - 4:30pm or 10am -6:30pm

Starting Annual Salary : $21 - $26 an hour

What We Offer:

An outstanding benefits package and numerous opportunities for growth and advancement in our organization.

• Paid Holidays including Employee's Birthday Off
• Earn PTO that increases with tenure
• Flexible Work Schedule
• Medical Insurance Offering 4 HMO plans with Kaiser
• Dental and Vision Insurance, both HMO & PPO options
• Life and AD&D insurance 100% employer paid
• Long Term Disability
• 401K Plan: STTHS offers a standard 401k plan with 100% employer match up to 3% of salary
• Employee Assistance Program

What We Ask:

POSITION SUMMARY:

Under normal supervision, provide strong clinical and case management to ensure client receives high-quality care that exceeds DHS/ODR standards for services. This position is responsible for maintaining the highest quality provision of direct individual and group therapeutic and case management services.

ESSENTIAL FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

The essential functions include:

• Provide individual intensive case management and outreach based on the needs of the patients;
• In collaboration with patients and the STTHS team, evaluate needs of patients and development treatment/service plans accordingly;
• Develop effective, trusting relationships with patients, with a focus on facilitating independence, empowerment, and improved physical and mental health;
• Assist in involving patients in daily activities and scheduled appointments, budgeting, facilitating socialization, health and housing maintenance, community integration, and achieving life recovery;
• Develop and maintain complete, accurate, and current patient records in electronic databases as required by company and county standards;
• Provide case updates as requested by supervisor and in team meetings;
• Provide input and evaluation of programming as a participant of STTHS’s quality improvement program;
• Ensure that mental health services are reflective of our company model which emphasizes customer choice, harm reduction, and psycho-social rehabilitation;
• Cooperatively and cohesively work with other patients of the multidisciplinary team and departments, including active participation in department and agency staff meetings and trainings;
• Collaborate in the development and provision of clinical trainings;
• Complete Adult Initial Assessment, Discharges, and Progress Notes on time and within industry, DHS, ODR, and company standards of practice without exception;
• Meet productivity goal of a minimum of 65% of work time in direct service provision; Assist in providing clinical information and support to the STTHS treatment team;
• Follow all COVID policies including cleaning, screening, and other protocols
• Follow all company and government policies relevant to company operations;
• Work proactively and cooperatively with co-workers, staff, and management;
• Attend staff meetings, trainings, huddles, and other meetings as requested by STTHS
• Other duties as assigned

QUALIFICATIONS:

Education & Experience

• High school diploma required; Bachelor Degree in relevant field highly preferred;
• Three years’ experience working with marginalized populations preferred;
• Timely and accurate charting skills;
• Previous experience in healthcare preferred but not required; and
• Conflict management and/or de-escalation experience required

Computer Skills

• To perform this job successfully, an individual should have strong knowledge of MS Outlook, MS Excel, MS Word, and Internet software.

WORK ENVIRONMENT

• Office environment
• May necessitate working in busy and loud environment
• Will be exposed to elements like cold, heat, dust, noise and odor
• May need to bend, stoop, twist , and pick up heavy materials for short periods of time

TRAUMA INFORMED CARE (ITC)

STT Healing Solutions practices Trauma Informed Care (TIC) principles which recognizes the signs, symptoms, and widespread impact of trauma; Employees are asked to comprehensively integrate knowledge of Trauma Informed Care into policies, procedures, and practices with the goal to prevent re-traumatization which promotes healing of individuals, families, and communities.

Job Type: Full-time

Pay: $21.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person