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Case Manager

Overview:

Case Manager - Full Time

Join our world-class team of driven, passionate healthcare professionals who are focused on service excellence and providing top quality care!

Advanced Care Hospital of Montana in Billings, Montana is a freestanding critical care and inpatient rehabilitation hospital providing advanced interdisciplinary care to patients with critical, complex, and recovery-focused medical needs. As the region’s leading specialty hospital, we care for individuals who have survived serious illness, trauma, or surgery but require extended recovery time and a higher level of medical attention than typically provided in a traditional hospital setting. Our dual mission includes both long-term acute care and comprehensive inpatient rehabilitation. We offer specialized services such as ventilator weaning and respiratory therapy, cardiac monitoring and recovery, complex wound and infection treatment, and intensive rehabilitation for patients regaining strength, mobility, and independence after prolonged ICU stays. Our reflhabilitation program includes Physical Therapy (PT), Occupational Therapy (OT), and Speech-Language Pathology (SLP), tailored to each patient’s unique goals for recovery. With all private rooms and a highly skilled team—including physicians, ICU/critical care nurses and respiratory therapists, —we deliver individualized, compassionate care that supports both medical stability and functional progress. Advanced Care Hospital of Montana is Joint Commission accredited and nationally recognized for quality care. We proudly serve patients and families from across Montana, Wyoming, and South Dakota, offering a healing environment where progress is measured not just in milestones—but in moments of regained independence.

Billings, Montana - Montana’s largest city, Billings is a gateway to Yellowstone and the Beartooth Mountains. With low unemployment, a growing downtown, and stunning natural beauty, Billings offers a high quality of life and wide-open opportunity. Billings is growing into a vibrant community with a diverse mix of urban and rural activities and amenities to fit your lifestyle. Although Billings is the largest city in the state, it still has a smaller-town feel, offering quick commutes, good schools, friendly neighbors, and so much more. Billings has what you want, whether you want to be, grow, or play in the great state of Montana.

We are seeking a Case Manager to join our team of passionate patient caregivers!

As a participating hospital of Ernest Health, we offer robust recognition, wellness, and retention programs. These programs focus to enhance the employees’ work experience, recognize, and celebrate achievements. We also encourage employees to share their work experience through “My Ernest Journey” and through our Engagement Survey, where our approach is “You Spoke, We Listened”. These platforms provide additional avenues for employees to give feedback about their work experience and share what is important to them.

Our hospital offers comprehensive benefits, designed to support your health and financial well-being.

Benefits:

PPO and High Deductible Medical Plan options
Flexible Spending and Health Savings Account options available
Dental and Vision coverage
401K with employer matching
Life insurance
Short-and-long term disability

Wellness & Work Life Balance:

Employee Assistance Program
Wellness Program with quarterly wellness challenges with participation incentives
Earned Time Off - start accruing vacation time on start date

Qualifications:

Required Skills:

Current clinical licensure strongly preferred.
One year recent relevant experience required. Acute care setting preferred.

Additional Qualifications/Skills:

Demonstrates an understanding of treatment costs and financial support as they relate to quality and efficiency.
Demonstrates critical thinking skills: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Utilizes the appropriate leadership skills in delegating, organizing, and educating coworkers and staff.
Knowledge of community resources to meet post-discharge clinical and social needs.
Knowledge of clinical operations and procedures.
Ability to establish and maintain pro-active relationships with internal interdisciplinary team members, local payer, physicians, community service organizations and health care facilities.
Ability to maintain quality, safety, and/or infection control standards.
Demonstrates general computer skills including: data entry, word processing, email, and record management.
Effective organizational and time management skills.
Effective written and verbal communication skills.
Ability to maintain proper levels of confidentiality.
Ability to work closely and professionally with others.

Responsibilities:

Works with physicians and multidisciplinary team members to develop a plan of care for assigned patients. Ensures patient is progressing towards desired outcomes by monitoring care through assessments and/or patient records. Identifies and resolves barriers that hinder effective patient care. Actively involved in discharge planning process. Integrates the hospital’s mission and “Guiding Principles” into daily practice.

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