Case Manager

Min

USD $43,035.00/Yr.

Max

USD $48,994.00/Yr.

Position Overview

SCOPE OF ROLE :

Under the supervision of the Senior Case Manager, the Case Manager provides case management to individuals and families in need of homeless prevention services.

• ESSENTIAL DUTIES & RESPONSIBILITIES:
• Oversee case management for program participants and their families which include arranging,
  
  

coordinating, monitoring and delivering services related to meeting their housing needs.

• Ensure community follow-up to engage the program participants in care; promote compliance with
  
  

appointments and encourage self-sufficiency and empowerment.

• Promote linkage with other service providers that will help participants obtain and maintain housing
  
  

stability.

• Monitor the effectiveness of linkages with other on-island service providers.
• Assure timely intakes, assessments, service plans and referrals.
• Provide service description and overview to prepare participants for full-service engagement.
• Collaborate with program participants to develop service plans that correlate with resolving barriers to
  
  

maintain housing stability.

• Monitor and evaluate program participants’ progress.
• Prepare and submit Financial Assistance Requests on behalf of program participants.
• Participate in development of After-Care and on-going housing assistance service planning processes.
• Coordinate supportive services and referrals based on specific needs of program participants.
• Assist participants with obtaining and reinstating benefits.
• Assist participants in identifying financial resources.
• Maintain copies of program participants’ documents in case files.
• Monitor case progress and when necessary, enter information into the CARES database.
• Participate in and provide case related updates during case management and general staff team
  
  

meetings.

• Attend training and provide feedback on presentations.
• Assist participants with obtaining employment services such as job training, job readiness and
  
  

employment workshops.

• Advocate on behalf of program participants to ensure they receive work support services such as
  
  

rental assistance, food stamps, Medicaid, subsidized childcare, etc.

• Assist participants with understanding their lease, securing utilities, making moving arrangement
• Outreach to property owners and mediate issues that help participants locate or retain housing.
  
  

Qualifications

REQUIREMENTS:

Required

REQUIRED EDUCATION AND EXPERIENCE

• HS Diploma, GED, or AA degree in related field and two years qualifying experience
  
  

Preferred Qualifications & Skills

• MSW or bachelor’s degree preferred in related field.
• Knowledge of the Department of Homeless Services, the Human Resources Administration, and
  
  

entitlements.

• Knowledge of the complex interaction of multiple factors of homelessness, incarceration, and substance abuse, mental health and domestic violence is preferred with sensitivity to cultural and
  
  

gender specific issues with both individuals and families

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you .

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org .

ID

2026-18190