Case Manager II

Description:

Applications accepted on an ongoing basis until the position is filled.

Case Manager II

OUR PURPOSE

Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services, and Parish & Community Engagement.

Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission-driven individuals are recognized and rewarded.

Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths, as well as an inclusive and welcoming environment for staff, volunteers, and program participants.

PURPOSE OF POSITION:

A Case Manager II at Catholic Charities:

• Applies appropriate techniques and standards in program development and service delivery of case management services to clients under close supervision.
• Implements program objectives and performance standards as directed by supervisor/ management
• Performs comprehensive psychosocial assessment of clients within established guidelines through interviewing, record review, and other appropriate methods.
• Recommends the necessary level of intervention by evaluating client data.
• Under guidance, develops and modifies treatment/service plans for individuals, families, and ancillary service providers for review. Implements as directed.
• Provides supportive services and basic counseling and crisis intervention to assist clients in reaching treatment goals.
• Monitors and assesses client progress towards identified goals.
• Maintains accurate and up-to-date case records; documents client contacts and progress to ensure program compliance and adherence to standards
• Maintains collaborative working relationships with other community-based organizations and parishes for reasons of advocacy, education, resource development, and public relations.
• Facilitates support/educational groups for clients, may plan curriculum.
• Authorizes services of the organization based upon assessment of need and availability of resources.
• Maintains accurate and timely program statistical data to meet reporting requirements. Enters data and generates reports.
• Demonstrates skills and sensitivity to the cultural/linguistic differences of staff, clients, and community.
• Plans and provides training for community agencies and groups.
• Supports, promotes and adheres to Catholic Charities’ vision, mission, values and Code of Ethics.
• Reflects Catholic Charities’ commitment to treating all persons with dignity and respect.

Requirements:

• Demonstrate strong communication, organizational and interpersonal skills.
• Knowledge of and ability to apply the basic theories and practices of counseling and social work, interviewing and assessment techniques, and professional reports and documents preparation.
• Skills in establishing and maintaining effective working relationships with clients, other employees, organizations and the public are required.
• Flexible and able to be mobile in a fast-paced environment.
• Basic knowledge of computers to input information, maintain client and program data, and create communications.
• Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
• Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.

EDUCATION and/or EXPERIENCE

Bachelor's degree (BA/BS) field from an accredited college or university, and at least 6 months related experience and/or training

COMPENSATION & BENEFITS:

Training: We provide a robust training curriculum that will support our employees throughout their careers. Training provided within the first year of employment includes: De-escalation & Safety; Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma-Informed Care; and more.

Benefits: In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including:

• Extensive Paid Time Off (equivalent of 4 weeks accrual for new employees - increasing based on tenure) promoting work life balance.
• 15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is included.)
• Sabbatical Leave Program: Employees who have completed seven years of continuous full-time service are eligible for a paid sabbatical leave to support rest, renewal, and professional or personal growth. Eligible staff may take 4 weeks of sabbatical leave.
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
• May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits.

**Part-time employees (20-29 hours per week) also receive paid annual leave, company paid holidays, and 403b retirement plan with agency contribution and match.

ARE YOU READY TO JOIN OUR TEAM?

If you are ready to answer the call and make a difference, please submit your application online at ccdenver.org/careers. We look forward to meeting you!

We conduct background checks as part of our hiring process.

Drug-Free Workplace

Catholic Charities serves all with respect, dignity, and without discrimination in compliance with all local, state, or federal lawandConsistent with applicable laws, Catholic Charities makes all decisions involving any aspect of employment or volunteer relationships without regard to any status or characteristic protected by local, state, or federal law, other than those positions which are deemed ministerial in nature (such as Chaplain requiring a clerical background). Unlawful discrimination and/or harassment are inconsistent with our philosophy of doing business and will not be tolerated. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

EEO/A